National College Leadership Program Trainee - San Antionio, TX
About The Position
The National College Leadership Program (NCLP) is a 5-month Manager in Training program designed for individuals interested in a career in operations management or sales. The program typically starts in July and prepares participants for immediate placement into an operations, production, or sales manager role within Encore's nationwide network of venues. Encore is a global event production services company with a customer-first mindset and a hospitality focus, operating in over 20 countries. The program offers development opportunities, mobility, rewards, and an energizing culture. Participants will gain hands-on experience through technical, operations, and sales rotations, instructor-led training, and online certifications through ENCORE University Academies. Upon completion, trainees will be prepared for roles such as Operations Manager, Associate Producer, Director of Events, or Venue Sales Manager.
Requirements
- 4-year college graduate with a BA/BS degree required; preference for Hospitality, Business/Management, Communications, Event Management, Theater, or related field.
- At least 1 year of related professional work experience or a combination of employment/internships.
- Prior experience in management, operations, technology and/or hospitality is a plus.
- Strong interest in a management career with the opportunity for advancement and promotion.
- Excellent communication, listening, and presentation skills.
- Effective leadership abilities and customer satisfaction focus.
- Technical aptitude demonstrated through interest and exposure to new technology.
- Ability to work at a hotel location within major metro markets.
- Flexibility to relocate
Nice To Haves
- Graduating within the Fall class of 2026 or Spring class of 2027
Responsibilities
- Manage floor operations to achieve service excellence with a focus on customer service, staff leadership, performance management and development.
- Achieve the overall goals of the organization through effective workforce and inventory cost control.
- Effectively guide customers through event experiences, identifying solutions that meet their goals and objectives, resulting in a compelling event experience.
- Utilize all available tools to ensure maximum event and revenue capture from assigned customer base.
Benefits
- health insurance
- 401K plan
- base salary
- bonus incentive upon placement
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
