National Account Strategic Executive
About The Position
The National Account Strategic Executive develops retention strategies for the largest and most complex National Accounts clients. Typical group size is 10,000, with a total book of business membership of 125,000 or more. The role builds relationships with executive decision makers, develops multi-year plans for retention and growth, facilitates specialty-product growth, manages annual renewals, and coordinates with internal teams to ensure smooth account service. It also supports new-business sales, advises senior leadership, develops strategies from financial analysis, leads client-impacting projects, designs custom solutions, and mentors lower-level staff.
Requirements
- BA/BS degree and at least 9 years of experience in account management or sales, or an equivalent combination of education and experience.
- Obtain and be appointed to a sales license within 60 days of hire.
- Excellent written, oral, presentation, and interpersonal communication skills, with the ability to negotiate expectations among multiple parties.
- Ability to travel for client-facing meetings as needed, approximately 30% of the year.
Nice To Haves
- At least 3 years of experience working with groups of more than 25,000 lives.
- Health insurance plan account management and client retention experience, particularly in Large Group and/or National Accounts.
- Experience interacting confidently with senior management and executive stakeholders as a subject matter expert and influencing decision-making.
- Proficiency with Microsoft Office, MS Teams, SharePoint, and Salesforce.
Responsibilities
- Build deep relationships with and influence executive-level decision makers within client organizations.
- Develop multi-year strategic plans with clients to achieve retention and growth.
- Facilitate growth of specialty business, including Pharmacy, Dental, Vision, Stop Loss, and Clinical Products, within existing accounts.
- Support New Business Sales staff with RFP responses, proposals, client presentations, and underwriting coordination for new-business opportunities.
- Manage annual account renewals, including underwriting negotiation, renewal strategy analysis for senior leadership, and client and consultant presentations.
- Coordinate with internal stakeholders and teams, including Member Services, Claim Operations, IT, and Finance, to ensure account service runs smoothly.
- Proactively advise senior leadership on client relationships.
- Develop practical and innovative client solutions, including opportunities for penetration sales.
- Interpret financial data, reporting, and modeling to develop business strategies for Elevance Health and clients.
- Lead project initiatives that may affect clients.
- Participate as a thought leader in internal projects aimed at improving efficiency.
- Work with stakeholders to create or design custom solutions for sophisticated client needs.
- Train and mentor lower-level staff to promote positive culture change and client satisfaction.
Benefits
- Comprehensive benefits package, subject to eligibility requirements.
- Incentive and recognition programs.
- Equity stock purchase program.
- 401(k) contribution.
- Merit increases.
- Paid holidays.
- Paid Time Off.
- Incentive bonus programs, unless covered by a collective bargaining agreement.
- Medical insurance.
- Dental insurance.
- Vision insurance.
- Short- and long-term disability benefits.
- 401(k) with match.
- Stock purchase plan.
- Life insurance.
- Wellness programs.
- Financial education resources.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
