National Account Specialist - Southeast

Protective Industrial Products•Atlanta, GA

About The Position

The National Account Specialist is responsible for growing revenue and maintaining support for assigned customers and territorial areas. The role requires strong organization, focus, professionalism, and the ability to present to all levels of customers’ organizations. The specialist works with industrial customers in the Industrial Distribution Channel, builds customer relationships, manages account activities, and supports national sales and marketing strategy under the direction of the National Account Manager.

Requirements

  • Bachelor of Science degree in Business, Marketing, or Management, or equivalent practical experience.
  • At least 5 years of experience in sales, inside sales, and/or sales management.
  • Experience managing activities to meet objectives and goals.
  • Ability to influence internal stakeholders with and without direct authority.
  • Good oral and written communication skills, with the ability to communicate at all organizational levels.
  • Strong organizational skills and ability to focus on areas of responsibility.
  • Professional presentation skills for audiences at all levels of customer organizations.

Responsibilities

  • Grow revenue and profitability for the assigned customer base, exceeding company budget expectations.
  • Acquire new key customers across all channels of trade.
  • Use critical and creative thinking to identify ways to drive sales and market growth.
  • Create and deliver effective sales presentations to key industrial customers in the Industrial Distribution Channel.
  • Maintain daily direct and indirect contact with customers.
  • Provide exceptional customer service to key customers.
  • Develop new end-user channels and manage existing ones.
  • Communicate effectively with customers and internal team members.
  • Build strong business relationships at all levels of account management.
  • Develop extensive knowledge of each product category.
  • Participate in the company’s sales and operations planning processes.
  • Assist with developing the national sales and marketing platform, strategic account management, and overall sales strategy under the direction of the National Account Manager.
  • Use company CRM software to manage key account relationships, activities, opportunities, contacts, and forecasting.
  • Develop clear, concise communications using Microsoft Office software, including Outlook, Word, Excel, PowerPoint, and Teams, as well as other provided Business Intelligence tools.
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