National Account Manager Travel/Lodging/Hotel/Resorts

The Kraft Heinz Company
•$104,200 - $130,200•Remote

About The Position

The National Account Manager owns the business and customer relationships for an assigned channel and accounts. This is not a traditional sales role; the position calls for an ambitious leader who can sell solutions, win new business, and influence internal and external stakeholders. The manager serves as a liaison between customers and Kraft Heinz Sales, identifies opportunities using market and insights data, and develops customer-specific programs and business plans that align with customer strategies and business expectations. The role builds profitable Kraft Heinz business through customer penetration, share gains, revenue and profitability targets, EBITA, customer P&L management, and the introduction and distribution of new and core items. The manager leads joint business planning and customer business reviews, drives effective trade programs and return on investment, and coordinates execution with teams including Supply Chain, Demand Planning, Legal, Culinary, Marketing, and R&D. This is a remote-based position performed from a home office, with expected overnight travel that varies by territory. The role follows a salaried, exempt schedule. The posted new-hire base salary range is $104,200–$130,200, and the position is eligible for a performance-based bonus. Kraft Heinz describes benefits and wellbeing programs covering areas such as healthcare, paid time off, holidays, flexible work arrangements, training, employee assistance, family support, retirement savings, life and disability coverage.

Requirements

  • Prior sales experience, including demonstrated major account management that has resulted in profitable volume, customer penetration, new business attainment, and growth.
  • Strong business acumen and intuition, including the ability to distinguish profitable opportunities and walk away from less profitable deals.
  • Strong analytical skills and experience using systems to track and record sales, plan business effectively, and develop data-driven strategies for retaining and securing customers.
  • Effective verbal and written communication, presentation, influence, and advanced negotiation skills with internal and external stakeholders.
  • Proficiency in Microsoft Office Suite, including Word, Excel, PowerPoint, and Outlook.
  • Valid driver's license and ability to meet MVR requirements.
  • Ability to travel overnight; travel amount varies by territory.

Nice To Haves

  • Bachelor’s degree in business, marketing, sales, or a related field; equivalent combinations of education and experience will be considered.
  • Experience in national accounts sales, restaurant, culinary, and/or the distributor industry.
  • Experience within the Entertainment Channel.

Responsibilities

  • Serve as a liaison between customers and the Kraft Heinz Sales organization.
  • Use market and insights data to identify potential customers.
  • Tailor programs to customer strategies while delivering superior results and aligning with business-sector expectations.
  • Develop, track, analyze, and evaluate business plans based on AFH priorities, customer strategies and initiatives, and external factors to build total customer profit.
  • Build Kraft Heinz business with customers, measured by profitability achievement, share gains, revenue targets, EBITA, customer P&L, and new and core item introductions and distribution.
  • Communicate and influence the implementation of business plans across internal teams, including Supply Chain, Demand Planning, Legal, Culinary, Marketing, and R&D.
  • Drive efficient and effective trade programs that deliver the best return on investment.
  • Challenge internal and external teams to develop creative ideas that capitalize on business opportunities.
  • Lead joint business planning with strategic customers.
  • Prepare and present periodic business reviews for customers.

Benefits

  • Performance-based bonus, subject to plan terms and governing documents.
  • Healthcare coverage for employees and eligible dependents, including medical and prescription drug coverage.
  • Dental and vision coverage.
  • Paid time off and company holidays.
  • Leave of absence programs.
  • Flexible work arrangements.
  • Recognition and training.
  • Employee Assistance Program.
  • Wellbeing programs and family support programs.
  • 401(k).
  • Life insurance.
  • Accidental Death & Dismemberment coverage.
  • Disability coverage.
  • Wellbeing events, resources, and learning opportunities supporting physical, social, emotional, and financial wellbeing.
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