National Account Manager

Lowe's Home Centers•Mooresville, NC

8d•Remote

About The Position

The National Account Manager maintains and expands relationships with strategic customers across all Lowe’s focus segments. Serving as the primary point of contact, this individual addresses account needs and collaborates with internal stakeholders to achieve business objectives. The role also grows existing strategic accounts through cross-selling and upselling products and services, and brings new customers to Lowe’s. This is an individual contributor role with no direct people-management responsibilities. The position is fully remote. Lowe’s salaried remote associates cannot reside in Alaska or Hawaii. The stated annual pay range is $86,000 to $143,600; starting pay may vary based on factors including the position offered, location, education, training, and experience.

Requirements

Bachelor’s degree in business or a related field, or equivalent experience.
3–5 years of relevant sales experience, including strategic global accounts in a business and/or account management organization.
3–5 years of experience using computer programs, including CRM software, pipeline management and reporting systems, and Microsoft Office.
3–5 years of experience selling through long sales cycles involving complex financial data, with a strong understanding of financials, profitability, and cash flow.

Responsibilities

Drive profitable sales and growth of national accounts by addressing partnership gaps, including service, installation, product availability, and marketing, and developing solutions with leadership.
Lead joint strategic account planning focused on mutual value creation and customer lifetime value over the short, mid, and long term.
Understand customers’ long-term business goals and pain points and identify suitable upselling and cross-selling opportunities and solutions.
Build relationships with strategic decision makers and understand customers’ organizational landscape and its influence on strategic initiatives.
Cultivate consulting relationships to provide service, develop future business opportunities, and gain referrals.
Execute contract renewals and negotiate pricing updates with strategic accounts when necessary.
Conduct comprehensive account reviews to ensure alignment with customers’ stated objectives.
Coordinate post-sale follow-up activities to ensure customer expectations are met.
Guide field sales leadership and associates on executing and managing customer contract requirements.
Attend trade associations and meetings to promote products and build knowledge of account sectors, vertical businesses, strategic competitors, and the industry.