National Account Manager

1-800-GOT-JUNK? • Vancouver, BC

2h • CA$65,700 - CA$77,000 • Hybrid

About The Position

This role manages a $5M+ portfolio of national corporate and enterprise accounts, primarily within Retail, Waste, Property Management, and Construction. The National Account Manager drives repeat business and new revenue opportunities through strategic account management, and fostering strong client relationships. They will collaborate internally to deliver custom junk removal solutions, support large projects, and educate customers on service offerings, ensuring significant contribution to revenue growth and client satisfaction across North America.

Requirements

• 5+ years of experience managing national, enterprise-level accounts with direct oversight of a $5M+ portfolio.
• Proven track record in account management, portfolio expansion, client retention, and executing targeted business development strategies.
• Extensive experience leading high-level stakeholder communication, aligning cross-functional teams, and coordinating custom solution delivery.
• Expertise in Account Management, Business Development, Portfolio Management, Strategic Account Planning, Project Coordination, and Billing Reconciliation.

Nice To Haves

• 3+ years of specialized experience within the Retail, Waste, Property Management, or Construction sectors.
• Proficient in HubSpot.

Responsibilities

• Oversee a $5M+ portfolio of corporate and enterprise accounts across North America, serving core verticals including Retail, Waste, Property Management, and Construction.
• Cultivate long-term, trusted relationships to secure repeat business, expand service adoption, and maximize customer lifetime value (allocated 40–50% of time).
• Identify and generate new revenue streams by engaging new departments and decision-makers within existing accounts (allocated 20–25% of time).
• Drive high-volume sales activities using virtual meetings, formal business reviews, strategic calls, emails, and social media engagement.
• Design, coordinate, and execute large-scale, custom junk removal solutions for national account clients (allocated 20–25% of time).
• Partner closely with internal operations and service teams to align resources and ensure seamless project delivery nationwide.
• Consult and train clients on full service offerings to help them optimize their waste management strategy.
• Leverage Salesforce to manage client pipelines, track new business opportunities, and maintain detailed contact histories.
• Resolve billing, invoicing, and collections inquiries across the portfolio to ensure smooth revenue reconciliation (allocated 5–10% of time).
• Travel across North America for high-impact, in-person client meetings and represent the brand at national industry conferences.

Benefits

• Participation in our Company Profit Sharing Program of up to 8% of base salary
• Eligibility for a Sales Incentive/Bonus Program for revenue-generating roles, based on performance and role criteria
• Comprehensive Extended Health and Dental Benefits
• Generous Paid Time Off, including annual vacation and personal days
• Hybrid Work Environment, offering flexibility to work both remotely and from our corporate offices
• Professional Development Opportunities to support ongoing career growth
• Access to Health and Wellness Programs, including gym facilities at our corporate head office

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed