National Account Manager

Momentive Software•Groton, CT

2d•Hybrid

About The Position

Oversee a portfolio of assigned customers, develop new business from existing clients, and actively seek new sales opportunities. Engage with organizations to get a better understanding of their mission, goals, challenges, and needs. Foster long-term relationships with clients and help grow our business.

Requirements

1 -3 years work experience as an Account Manager, Key Account Manager, Sales Account Manager, Junior Account Manager or relevant role in the technology industry
BA/BS degree in Business Administration, Sales or relevant field
Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and C- level
Experience delivering client-focused solutions to customer needs
Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail
Excellent listening, negotiation and presentation abilities
Strong verbal and written communication skills
Attention to detail with excellent organization skills
Competitive and committed attitude
Experience selling in the tech industry
Great people skills; ability to quickly understand your audience and tailor the right message to them

Responsibilities

Develop strong relationships in your assigned territory
Operate as the lead point of contact for all matters specific to your accounts
Own and drive revenue in your assigned territory by closing renewal business with price lift, and upsell products and services to existing clients
Learn and demonstrate a fundamental understanding of our services and technology platform and be able to articulate the advantages over competitors clearly
Serve as the lead point of contact for all customer account management matters
Negotiate contracts and close agreements to maximize profits
Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors
Ensure the timely and successful delivery of our solutions according to customer needs and objectives
Communicate the progress of monthly/quarterly initiatives to internal and external stakeholders
Develop new business with existing clients and identify areas of improvement to meet sales quotas
Forecast and track key account metrics (e.g., quarterly sales results and annual forecasts)
Meet or exceed monthly, quarterly, and annual goals set by management
Prepare reports on account status
Collaborate with the sales team to identify and grow opportunities within the territory
Assist with challenging client requests or issue escalations as needed