National Account Manager - Retail Sales

Schreiber Foods•Green Bay, WI

About The Position

The National Account Manager develops multi-level, cross-functional relationships with key customer personnel and executes sales strategies that align customer requirements with the appropriate mix of products and services. The role is accountable for maximizing sales profitability and growth, achieving volume, margin, and profit targets, retaining and cultivating assigned customers, and acquiring new customers. The position may cover all geographies for assigned customers, including global accounts, and may include leading or coaching other partners. The role develops business plans, pricing programs, and forecasts for volume and financial performance. It negotiates pricing and terms of sale, uses risk-management tools to support margin management, and maintains customer information in the CRM system. The National Account Manager works with customer departments such as QA, Marketing, Purchasing, R&D, Supply Chain, and Culinary, while coordinating with internal Schreiber teams to meet customer needs and ensure product placement in customer portfolios. The position may participate in or lead cross-functional projects. It also supports compliance with Food Safety and Food Quality Plans and customer requirements by interpreting requirements for plant production and support groups, establishing and auditing PCPs, CCPs, and Standard Operating Procedures, and reviewing procedural incidents to determine corrective actions. The position requires a bachelor’s degree in Business or a related field and 8–12 years of sales experience. Travel of up to 40% is required. Candidates must have a valid driver’s license, required auto insurance, an acceptable driving record, and a vehicle suitable for the travel needs of the position.

Requirements

Bachelor’s degree in Business or a related field.
8–12 years of experience in Sales.
Excellent communication and organizational skills.
Ability to work effectively in a fast-paced, dynamic team environment.
Resiliency, financial and business acumen, and the ability to flex communication or work style as needed.
Ability to travel up to 40%.
Valid driver’s license, auto insurance at least at the state minimum (more may be required), an acceptable driving record as determined by Schreiber Foods, and a vehicle that can meet the position’s travel needs.
For internal candidates: Superior or better performance summary ratings for results or behaviors over the last three years, with no needs-improvement rating.
Work authorization in the country where the role is based; sponsorship is determined at Schreiber’s discretion and may not be available for all roles.

Nice To Haves

Expert knowledge of company products and services.
Ability to apply leading-edge processes to drive profitable growth for Schreiber Foods.
Strong independent judgment in selecting methods, techniques, and evaluation criteria to obtain results.
High engagement and willingness to lead the development of new business opportunities or emerging areas.

Responsibilities

Develop and execute a business plan to achieve volume, margin, and profit targets.
Follow through with internal and external customers to support customer satisfaction.
Retain and cultivate assigned customers and acquire new customers.
Develop pricing programs to grow the business profitably.
Use risk-management tools to assist with margin management.
Forecast volume and financial performance for internal Schreiber use.
Negotiate pricing and terms of sale.
Build multi-level, cross-functional relationships with customer departments and connect those relationships with the appropriate Schreiber teams.
Participate in and potentially lead cross-functional projects.
Maintain customer information in the CRM system.
Ensure Schreiber products are placed in customer product portfolios.
Provide timely information to internal Schreiber departments to meet external customer requests.
Together with the leadership team, ensure compliance with Food Safety and Food Quality Plans and customer requirements.
Interpret customer requirements for plant production and support groups.
Establish and audit PCPs, CCPs, and Standard Operating Procedures to define and monitor processes and meet customer requirements.
Review incidents involving procedures not being met and determine appropriate corrective action for partners who fail to follow standard procedures.
Potentially lead or coach other partners.

Benefits

Employee Stock Ownership Plan (ESOP) participation from day one.
An 8% 401(k) match into the ESOP and an additional company retirement contribution of about 8% of earnings.
Opportunity to earn incentive pay twice a year when company goals are met.
$10,000 relocation bonus plus a relocation package for eligible U.S. salaried employees relocating more than 50 miles.
Up to $5,000 annually toward childcare costs.
Wellness Incentive and an employer-funded Lifestyle Spending Account for fitness, mental health, and other lifestyle expenses.
Professional development relevant to the role, career goals, and company.
Tuition reimbursement.
Medical, prescription drug, dental, and vision benefits starting day one.
Access to an onsite nurse and mental health counselor.
Partners Helping Partners support program for partners experiencing hardship.