National Account Sales Manager

Empower Brands
•$90,000 - $104,000•Remote

About The Position

The National Account Sales Manager (NASM) drives revenue growth, expands client relationships, and supports the long-term success of JAN-PRO Systems International and its Regional Franchise Developers. The role acts as a strategic business partner to national account clients by identifying growth opportunities, providing value-driven solutions, and delivering a strong customer experience. The NASM manages a portfolio of national accounts and collaborates with sales, operations, implementation, marketing, and franchise partners to achieve revenue objectives, improve customer retention, and expand service penetration across client organizations.

Requirements

  • Minimum of 5 years of successful B2B sales experience, preferably in national accounts, strategic accounts, enterprise sales, or key account management.
  • Demonstrated success in achieving or exceeding sales and revenue targets.
  • Experience managing complex sales cycles and multi-location customer relationships.
  • Ability to build executive-level relationships and influence decision-makers.
  • Strong consultative selling, negotiation, and presentation skills.
  • Excellent verbal, written, and interpersonal communication abilities.
  • Strong analytical, problem-solving, and strategic planning skills.
  • Ability to manage multiple priorities in a fast-paced environment.
  • Proficiency with CRM platforms, Microsoft Office Suite, and sales reporting tools.

Nice To Haves

  • Bachelor's degree in Business Administration, Marketing, Finance, or a related field.
  • Experience in franchise, facility services, commercial cleaning, or related service industries.

Responsibilities

  • Develop and execute strategic account plans to achieve revenue, retention, and expansion goals.
  • Identify opportunities to increase market share in existing national accounts through additional locations, service enhancements, and special services.
  • Prospect, qualify, and develop new business opportunities within assigned accounts and target organizations.
  • Lead sales presentations, business reviews, and executive-level discussions with key decision-makers.
  • Participate in proposal development, pricing strategies, and RFP/RFQ responses for existing and prospective national accounts.
  • Maintain a healthy pipeline of growth opportunities and accurately forecast sales performance.
  • Lead contract negotiations and renewals to maximize profitability and strengthen client partnerships.
  • Collaborate with Legal, Finance, and Operations to ensure contract compliance and successful execution of agreements.
  • Support customer onboarding and expansion in partnership with the Portfolio Implementation Manager and National Accounts Operations team.
  • Serve as the primary sales manager for assigned national account clients.
  • Build and maintain relationships with customer stakeholders, Regional Franchise Developers, and internal business partners.
  • Conduct regular business reviews to understand customer objectives, measure performance, and identify growth opportunities.
  • Ensure timely communication, issue resolution, and proactive customer engagement.
  • Champion customer satisfaction, retention, and loyalty initiatives.
  • Partner with Operations, Customer Support, Marketing, and Implementation teams to deliver consistent customer experiences.
  • Communicate customer needs, market intelligence, and competitive insights across the organization.
  • Support strategic initiatives that enhance national account growth and operational excellence.
  • Maintain accurate account records, pipeline activity, and sales forecasts within CRM systems.
  • Analyze account performance, sales trends, and market conditions to identify opportunities and risks.
  • Prepare and present performance reports, business reviews, and strategic recommendations to sales leadership.
  • Provide insights and recommendations to support the overall growth strategy of the National Accounts program.

Benefits

  • Competitive base salary plus performance-based incentive compensation, with eligibility for uncapped commission.
  • Medical, dental, and vision insurance.
  • 401(k) with company match.
  • Paid time off and company holidays.
  • Professional development and career advancement opportunities.
  • Remote work environment.
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