National Account Manager – Office Coffee Service

Heartland FPG • Carmel, IN

3d • Remote

About The Position

We’re not just crafting cold brew, we’re revolutionizing the beverage industry. At Java House, our Peel & Pour Pods are redefining how cold brew is experienced, delivering café-quality coffee with unmatched convenience -- zero equipment and zero hassle, just amazingly smooth and bold flavor in every pod. Now is your chance to join a fast-growing and innovative team that is reshaping how the world views coffee. If you are energized by growth, inspired by innovation, and ready to be a part of something big – let’s chat!

Requirements

• Bachelor’s degree in business, marketing, or related field
• 5+ years of progressive experience in account management, business development, or sales strategy within the office coffee, and foodservice food and beverage industry
• Proven success managing national or regional accounts within OCS, distributor, or foodservice industry
• Strong negotiation, presentation, and relationship-building skills
• Ability to travel as needed, including overnight travel (30-40%)

Nice To Haves

• Self-starter with high energy and the ability to thrive in an entrepreneurial, fast-paced environment
• Deep understanding of workplace coffee trends, employee engagement programs, and premium beverage positioning
• Proven success in both distributor and end-user business development
• Excellent relationship-building capabilities with decision-makers and influencers within the office coffee and break room space
• Strong analytical and strategic thinker
• Proficient in data analysis tools, CRM systems, and Microsoft Office Suite
• Ability to approach every customer interaction with a problem-solving and can-do attitude
• Work effectively with others, especially other functions
• Ability to balance short-term wins with long-term strategic goals
• Exceptional presentation, negotiation, and relationship-building skills
• Strong problem solving and solution skills
• Proven initiative and follow-through to drive business

Responsibilities

• Grow and manage relationships with new and existing major national and regional clients to grow profitable sales
• Develop annual customer business plans to achieve revenue, volume, and profit targets within the OCS channel
• Help identify new OCS customer opportunities and partnerships to expand market presence and drive incremental growth
• Analyze sales data, market trends, and customer performance to optimize revenue and growth
• Track and coordinate new pricing and contracts and manage all contract renewals and negotiations for major accounts
• Partner with marketing to develop customer-specific programs, collateral, and sampling initiatives to drive brand engagement
• Lead customer presentations, business reviews, contract agreements
• Stay current with industry trends and competitive landscape to identify growth opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level