National Account Manager, Flooring

Kronospan • Anniston, AL

9d • Remote

About The Position

This position will work remotely, from an office near Mooresville, NC. The position is responsible for driving revenue growth, market share, and strategic partnerships with a key national account. This role focuses on developing and executing sales strategies, strengthening customer relationships, and ensuring alignment between customer needs and company offerings within the laminate flooring category.

Requirements

• Must have a basic understanding of flooring production technology and processes
• Must have excellent written and verbal communication / presentation skills
• Must have excellent customer relations skills including customer response, service improvement, and the ability and willingness to keep commitments
• Must display original thinking and creativity through resourcefulness, suggestions, and problem solving
• Must be able to effectively interact in a multi-cultural environment
• Must have excellent math skills including the ability to compute rates, ratios, and percents as well as to create and interpret graph and chart information.
• Must have a results-driven mindset, and financial & business acumen
• Must have proactive problem-solving and decision-making skills

Responsibilities

• Serve as the primary point of contact for assigned national accounts.
• Develop long-term partnerships focused on mutual growth and value creation.
• Resolve customer issues and escalations promptly and professionally.
• Conduct regular site visits, meetings, and business reviews to maintain engagement.
• Understand customer strategies and align company solutions to support their goals.
• Develop and deliver sales presentations in a professional and effective manner
• Monitor competitor activity, market trends, and customer needs to inform strategy.
• Conduct regular business reviews with key account to evaluate performance and growth opportunities.
• Maintain up-to-date awareness of company activities and products, industry trends, and customer and consumer needs
• Research customer/consumer needs and develop strategies to effectively meet those needs
• Collaborate with key account to develop strategies to capture new business
• Participate in industry groups and trade shows to promote products; actively set product presentations.
• Participate in the resolution of all product claims.
• Other duties as assigned by supervisor, managing director, or shareholder
• Maintain all quote documentation with accurate product pricing
• Participate in sales forecasting and planning in an effective manner
• Create and maintain sales reports

Benefits

• Growth opportunities, domestic and international, with the world's leading producer of wood panel products
• Work in a diverse, inclusive environment with colleagues from around the world
• A highly competitive benefits program including affordable medical, dental and vision plans
• Company paid life and short & long term disability plans
• Supplemental life, critical illness and accident plans for you and your family
• 401 (k) retirement plan with company match
• Paid time off including a generous paid vacation plan and holidays after 90 days
• “Life of Career” training opportunities through our global or local KronoAcademy
• Uniform & reimbursement for safety boots & prescription safety glasses and company provided tools

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed