National Account Manager, Federal

Amgen•Thousand Oaks, CA

About The Position

Amgen’s Federal Account Manager covers the entire United States for the Federal segment. The role helps develop and implement strategies to secure optimal coverage for Amgen portfolio products with key federal government payers and IDNs aligned to the territory. The position protects and grows federal business, develops relationships with federal stakeholders, advances product access, manages contracting and pricing activities, partners with field and medical teams, and uses utilization data to inform account plans and growth opportunities. The role also represents Amgen at federal meetings and conferences and builds understanding of VA clinical research pathways.

Requirements

  • Doctorate degree and 2 years of healthcare product sales, account management, and/or marketing experience; or Master’s degree and 4 years; or Bachelor’s degree and 6 years; or Associate’s degree and 10 years; or high school diploma/GED and 12 years.
  • Prior Federal Account Management and/or VA or DHA experience with a successful track record of access creation in managed markets customers.
  • Knowledge of Federal P&T processes, pharmacy and medical benefit management, and pharmaceutical contracting.
  • Market Access experience and ability to work with the sales force to resolve payer-related issues.
  • Functional knowledge of Federal agencies and strategic account management in the Federal sector.
  • Knowledge of Federal payer systems, billing, coding, and reimbursement processes.
  • Existing relationships with key decision makers in federal accounts.

Nice To Haves

  • Residence near a major airline hub.

Responsibilities

  • Protect and grow federal business across the Department of Veterans Affairs (VA), U.S. Public Health Service (PHS), Indian Health Service (IHS), and Federal Bureau of Prisons (BOP).
  • Develop and manage relationships with VA National Pharmacy Benefits Management (PBM) Services, Veterans Integrated Service Networks (VISNs), and other federal stakeholders, including P&T committee members and influencers.
  • Identify formulary and Criteria for Use (CFU) opportunities for priority products and coordinate efforts to improve access with internal partners.
  • Manage Request for Quote (RFQ) submissions for national contract bids and coordinate Temporary Price Reduction (TPR) requests for selected brands.
  • Monitor SAM.gov for federal contract opportunities and award updates, and coordinate pricing and contracting activities with Pricing and Contract Execution teams.
  • Educate priority brand and field teams on federal market opportunities, access decisions, and coverage changes.
  • Partner with field teams on pull-through plans and help resolve federal access challenges.
  • Partner with the Medical Value and Access Director on key opinion leader and health equity stakeholder engagement across priority brands and rare disease.
  • Use the Federal Sales Dashboard, CMOP, and other federal utilization data to assess performance, identify growth opportunities, and inform account plans.
  • Represent Amgen at relevant federal meetings and conferences, such as AMSUS, JFPhS, AVAHO, VARA, and the VA Healthcare Summit.
  • Build understanding of VA clinical research pathways, including NAVREF and the VA Partnered Research Program.

Benefits

  • Comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions.
  • Group medical, dental, and vision coverage.
  • Life and disability insurance.
  • Flexible spending accounts.
  • Discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan.
  • Stock-based long-term incentives.
  • Award-winning time-off plans.
  • Flexible work models where possible.
  • Career development opportunities.
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