National Account Manager, Amazon

accobrands•Ela Township, IL

8d•$90,000 - $130,000•Hybrid

About The Position

The National Account Manager, Amazon is responsible for ACCO Brands sales to Amazon and collaborates with the Amazon Sales Director to insure a profitable and buyable product assortment to achieve seasonal category sales goals. In this role, you will be responsible for managing the day-to-day account activity across all ACCO Brands product categories and responsible to drive top-line budgeted sales and profitability.

Requirements

Bachelor’s degree in Business, Marketing, or equivalent
3-5 years Customer Account Management Experience
2 years of Amazon account management experience
Strong analytical skills, including a thorough understanding of how to interpret customer business needs and translate them into application and operational requirements
Ability to pull together data from disparate sources to create a clear analysis suitable for presentation to stakeholders from Customer or internal Sales, Marketing, Finance or Senior Management
Strong written and verbal communications skills needed; ability to tailor approach based upon audience and message
Organizational skills with a disciplined approach to managing processes on a day to day basis respecting defined authority levels
Experience with MS Office (Excel, Word, PowerPoint)
Ability to travel up to 20%
Customer focus
Interpersonal communication savvy
Drive and action oriented with goal of exceeding forecasted results
Teamwork and cooperation
Problem-solving and attention to detail
Organizational agility
Negotiation skills
Account penetration
Internal planning & resource deployment
Consultative and fact-based selling

Responsibilities

Set direction for ACCO product selection and lifecycle management
Responsible for profitability of ACCO catalog
Participation in ACCO Consensus process and AMZ sales forecasting
Provide direction on new item/event forecasts
Ensure product buyability and top ASIN health
Primary contact for Amazon Vendor Manager for seasonal business
Participate in weekly Operations meetings
Manage relationship with Amazon to influence strategic priorities
Contribute to QBRs and regular collaboration between ACCO and AMZ leadership
Drive collaboration with ACCO customer care, finance forecasting, supply chain advocate and sales support to drive performance to key KPIs.
Sales analysis (Stackline or VC) as needed to inform decisions
Maintain key sales reports and dashboards and manage ad-hoc reporting requests
Monitor product sales across ACCO’s complete product catalog; identify trends, opportunities and outliers
Stay current on eCommerce trends, changes in digital commerce requirements
Educate team and peers on trends; support broad, continuous learning on Amazon/eCommerce