National Account Executive I

Pavion•Lees Summit, MO

About The Position

Pavion is seeking a National Account Executive I to join its security business unit. Pavion provides fire, security, and communications integration solutions, including fire alarm systems, critical communications, video surveillance, access control, and advanced AV technologies. The National Account Executive manages assigned accounts, develops strategic plans to grow revenue and client engagement, and works with internal teams to deliver solutions. The role includes assessing client needs, designing systems aligned with those needs and company standards, preparing proposals and presentations, and maintaining industry and market knowledge. Regular travel to customer and project sites and industry events is required, along with regular driving.

Requirements

Bachelor’s degree in Business, Marketing, or a related field, or equivalent experience.
At least 5 years of sales or account management experience.
Experience using construction documents, such as transmittals, RFI, specifications, drawing packages, and AIA billing.
Proven track record of meeting or exceeding sales quotas.
Strong negotiation, relationship-building, and presentation skills.
Excellent organizational and time-management abilities.
Proficiency with CRM systems such as Salesforce or similar, and the MS Office Suite.
Ability to explain complex technical concepts to non-technical audiences.
Willingness to travel to customer sites and industry events 25–40% of the time.
Regular driving to customer and project sites is required; a valid driver’s license is required.

Nice To Haves

Experience with national or strategic accounts.
Experience in electronic security systems design, installation, or engineering.

Responsibilities

Serve as the primary point of contact for assigned accounts, manage day-to-day relationships, and support long-term client satisfaction.
Develop and execute account plans and strategies to grow revenue, wallet share, and engagement across client departments.
Drive account growth through upselling, modernization, technology refreshes, and cross-selling products and services tailored to client needs.
Monitor account performance and KPIs, and resolve issues with a client-centric, solution-oriented approach.
Respond to qualified RFPs and help prepare tailored proposals and presentations for prospective clients.
Build and maintain industry relationships with consultants, contractors, and manufacturers to support client development.
Represent the company at trade shows and participate in local associations to build visibility and pipeline opportunities.
Ensure compliance with company policies, procedures, and standards in account management and client-facing activities.
Conduct on-site physical surveys to assess client needs and design systems in alignment with client requirements and company standards.
Communicate complex technical concepts and services in a consultative, client-friendly manner.
Prepare and deliver customized sales presentations and proposals that explain product features as tangible business benefits.
Partner with Sales, Marketing, Customer Success, Operations, and Finance to deliver client value.
Provide strategic account insights and feedback to support product development and go-to-market strategies.
Collaborate with Marketing on account-specific campaigns and initiatives.
Monitor industry trends, competitive activity, and market dynamics affecting key accounts, and share insights and recommendations with leadership.