NAP Optimization & Consistency Associate - (Ops)

Ekwa Marketing

11d•Remote

About The Position

Bizycorp Ltd is hiring two NAP Optimization & Consistency Associates for a fully remote role focused on accurate and consistent business listing information. The associate will audit client listings and profiles, analyze citation data, resolve NAP discrepancies, coordinate approved changes with third-party platforms, and report on progress. The role also involves communicating with directory administrators, collaborating with the Client Servicing Team to obtain verification materials, and participating in client calls or Zoom meetings when required. The position requires 40 hours per week, Monday through Friday. At least three hours must fall between 6:30 PM and 1:30 AM Sri Lankan Time; the remaining five hours may be scheduled at any time during the day. The employee must define and consistently follow a work schedule in advance. Weekend work is not permitted. Work is performed from home using a dedicated desktop or laptop, with required communication and work software installed. Employees may not be employed by another company while working at Bizycorp. Monthly remuneration starts at LKR 80,000, inclusive of basic salary and fixed allowances. The employer describes a probation confirmation increment after six months, subject to conditions, along with paid leave, selected training and certification programs, and performance-based annual rewards and growth opportunities.

Requirements

Strong written and verbal English communication skills, including the ability to explain findings and updates clearly.
Excellent research and analytical skills, with the ability to understand and verify online data.
Basic to intermediate computer literacy and familiarity with online marketing concepts and digital communication tools such as Zoom and Skype.
Proven experience using Google Docs and Google Sheets for documentation, data analysis, and reporting.
Solid understanding of online marketing fundamentals, particularly the influence of NAP consistency on local search visibility and digital presence.
Experience using ticketing or task management systems to track work, manage priorities, and meet deadlines.
Work 8 hours per day and 40 hours per week, Monday through Friday.
Work at least three hours within 6:30 PM to 1:30 AM Sri Lankan Time, schedule the remaining five hours at any time during the day, and define and consistently adhere to the schedule in advance.
Weekend work is not permitted.
Maintain a quiet, distraction-free home working environment.
Have a dedicated desktop or laptop; tablets and mobile phones are not permitted as work devices.
Have a headset with a microphone and a stable, high-speed internet connection capable of supporting Zoom meetings.
Have Zoom, Chrome, Firefox, Slack, antivirus software, and a mail client installed on the work device; additional software may be required.
Do not be employed by another company while working at Bizycorp.

Responsibilities

Identify, audit, and manage online listings and business profiles for assigned clients to ensure accurate and consistent Name, Address, and Phone (NAP) information.
Analyze citation data, calculate NAP consistency scores, and track improvements over time.
Correct NAP discrepancies by updating listings and coordinating fixes across third-party platforms.
Contact external directory administrators and partners by email and phone to request, follow up on, and confirm approved updates.
Work with the Client Servicing Team to obtain verification PINs, access codes, and client documentation required for profile verification.
Stay informed about NAP consistency standards, local SEO best practices, and search engine guidelines.
Prepare and maintain detailed NAP reports, respond to client queries, and contribute to strategies for improving online data accuracy.
Participate in client calls and Zoom meetings when required to explain findings, progress, and next steps.

Benefits

100% work from home.
Flexible working hours within defined time ranges.
EPF/ETF enrollment for Sri Lankan citizens, as per labor law.
Monthly remuneration starting at LKR 80,000, inclusive of basic salary and fixed allowances.
Probation confirmation increment after six months, conditions apply.
Paid leave.
Selected professional training and certification programs.
Performance-based annual rewards and growth opportunities.
Exposure to international clients and hands-on experience in global email marketing campaigns.
Opportunity to work with a diverse team of 200+ professionals across Sri Lanka, Pakistan, Malaysia, the United States, and Canada.