NAP - MAINTENANCE ASSOCIATE

KOA•Naples, FL

About The Position

The Maintenance Associate is responsible for the general maintenance, operation, and upkeep of campground buildings, facilities, equipment, and grounds. The role performs general carpentry, electrical, painting, and plumbing work, and installs fixtures, equipment, and appliances as needed. The associate maintains equipment and facilities through inspections and preventative maintenance, troubleshoots equipment problems, and helps ensure the safe operation of swimming pools and aquatic water features. The position also requires courteous, service-oriented interactions with guests and compliance with applicable safety programs and the property’s quality assurance manual. Work is performed primarily outdoors and may involve changing weather, moderate to loud noise, dust, pollen, grasses, chemicals, and moving mechanical equipment. The role requires physical activity including lifting, carrying, bending, kneeling, climbing, and walking over uneven terrain. A valid driver’s license is required, and the position may involve driving a motorized vehicle.

Requirements

  • Basic knowledge of electrical and plumbing equipment and installation.
  • Basic knowledge of chemical properties, handling, and usage.
  • Basic knowledge of propane and gasoline dispensing.
  • Ability to work nights, weekends, and holidays.
  • Ability to work independently and as part of a team.
  • Valid driver’s license.
  • Ability to lift and carry up to 30 pounds regularly and lift or move up to 50 pounds occasionally with assistance.
  • Ability to bend, stoop, kneel, crouch, climb, push, pull, reach overhead, and move safely over uneven terrain.
  • Ability to perform repetitive motions and stand, bend, sit, lift, and walk.
  • Ability to use required personal protective equipment where necessary.
  • For driving duties, ability to meet the close- and distance-vision, sitting, seeing, and sign- and traffic-signal-reading demands.

Responsibilities

  • Perform carpentry, electrical, plumbing, maintenance, and repair work on campground buildings, facilities, equipment, vehicles, and grounds as directed by the engineering supervisor.
  • Follow KOA and applicable federal, state, and local safety programs and guidelines when operating and storing equipment, tools, and chemicals.
  • Conduct regular inspections of facilities, buildings, cabins, vehicles, and equipment to maintain compliance with the preventative maintenance program.
  • Inspect heating, cooling, ventilation, plumbing, and electrical systems to ensure proper functioning.
  • Troubleshoot equipment failures and determine appropriate repair or replacement solutions.
  • Install fixtures, equipment, and appliances as needed.
  • Maintain pool chemistry and safely handle pool chemicals to support safe operation of swimming pools and aquatic water features.
  • Interact with guests in an attentive, friendly, courteous, and service-oriented manner.
  • Prioritize tasks according to importance and urgency using thoughtful planning and decision-making.
  • Maintain composure and objectivity in high-pressure, fast-paced situations.
  • Maintain the property in accordance with the quality assurance manual.
  • Perform other duties and responsibilities as assigned.
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