Mutuel Clerk

Churchill Downs Incorporated•New Orleans, LA

About The Position

The Mutuel Clerk is responsible for issuing wagering tickets efficiently and accurately to patrons, cashing tickets, and providing wagering information in a courteous and helpful manner. The role serves customers at Fair Grounds and its off-track betting facilities, handling ticket and cash transactions and maintaining sufficient funds to serve the public.

Requirements

  • Must be at least 21 years old.
  • Must be able to obtain a racing license from the Louisiana Racing Commission.
  • High school diploma or GED, or one to three months of related experience and/or training, or an equivalent combination of education and experience.
  • Ability to read and comprehend simple instructions, short correspondence, and memos.
  • Ability to write simple correspondence.
  • Ability to present information effectively in one-on-one and small-group situations to customers, clients, and other employees.
  • Ability to add, subtract, multiply, and divide in all units of measure.
  • Must be able to meet the stated physical requirements, with reasonable accommodations where applicable.

Responsibilities

  • Report to assigned windows each day before the assignment deadline.
  • Refer complaints to the nearest information window.
  • Issue tickets and make changes quickly and accurately.
  • Cash all tickets presented.
  • Skim monies when requested.
  • Maintain an appropriate amount of money to serve the public efficiently.
  • Turn in cashed tickets to the line supervisor and money bags to the Division Head, or, at off-track betting facilities, to the Money Room.
  • Perform other related duties as assigned.
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