Museum Store Associate

New Britain Museum of American Art • New Britain, CT

3d • $17 - $17

About The Position

The Museum Store Associate works in the New Britain Museum of American Art Museum Store, spending most of their time on the sales floor and maintaining a visitor-first focus. The associate becomes knowledgeable about store merchandise and the artists and makers represented in the store, and is trained to share information with visitors about Museum programs, tours, and events. The role involves assisting visitors, conducting sales transactions, maintaining and restocking the sales floor, and participating in inventory counts. Availability on Tuesdays, Wednesdays, and Sundays is specifically required.

Requirements

• Excellent communication, interpersonal, and customer service skills.
• Strong attention to detail.
• Availability on Tuesdays, Wednesdays, and Sundays.
• Flexible schedule, including mostly weekday hours and some occasional weekend hours.
• Ability to communicate clearly and precisely.
• Ability to frequently lift and carry cartons and merchandise; stand, reach, climb a step ladder, and walk much of the time; lift, push, and pull up to 20 pounds; and continuously perform manipulative tasks such as entering information into computer systems.

Nice To Haves

• Prior retail experience.
• Cash-handling experience.
• Some college.

Responsibilities

• Engage visitors, recommend products, answer phone inquiries about shop inventory, and confidently sell merchandise displayed on the sales floor.
• Clean, straighten, organize, and restock the sales floor throughout the day and at the end of shifts; replenish merchandise in ways that support store themes and narratives.
• Open and/or close the store and accurately process purchases and returns according to Museum procedures.
• Build knowledge of print reproductions, stationery, books, and gift categories through curiosity and ongoing inventory training.
• Follow Museum policies and procedures and demonstrate professional and ethical behavior.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED