Multifamily Regional Manager

Billingsley Company•Plano, TX

13d

About The Position

As Regional Portfolio Manager, you will own the operational and financial performance of a portfolio of premier multifamily communities. You will set standards for leasing, resident retention, and net operating income while building high-performing, high-trust teams. You will report directly to the SVP of Multifamily and partner closely with ownership on key goals. The role includes leading portfolio operations and financial performance, developing budgets and forecasts, improving revenue and controlling costs, and communicating results to owners. You will guide team recruitment, development, succession planning, and performance management; strengthen resident satisfaction and community reputation; and ensure communities meet regulatory, safety, and operational requirements. You will also partner with facilities and engineering teams and provide property-level leadership when needed.

Requirements

At least 3 years as a Regional Property Manager overseeing a portfolio of at least 2,000 units.
3 to 5 years of multifamily property management experience, including prior lease-up experience.
5 to 7 years of people management experience, with a track record of building high-performing teams.
Proven command of multifamily accounting procedures and strong financial and analytical acumen.
Fluency in Microsoft Office, including Word, Excel, and OneNote, and property management platforms.
A motivational leadership style that builds consensus among diverse stakeholders.
Strong business judgment and the ability to combine financial performance with hospitality-grade service.
Excellent written, verbal, and presentation skills, and the ability to adapt quickly as demands shift.

Nice To Haves

RealPage property management platform experience is strongly preferred.
A bachelor’s degree is strongly preferred.

Responsibilities

Drive the operational and financial management of a multi-property portfolio and own results end to end.
Build annual operating budgets and forecasts, and translate market intelligence into proactive sales and marketing plans.
Maximize net operating income through revenue improvement and cost-control strategies.
Monitor income and delinquencies, oversee rent collection and reconciliation, and ensure compliance with landlord and resident statutes.
Prepare owner reporting that communicates portfolio performance using financial data.
Evaluate pricing and rent strategies against market conditions.
Recruit, train, and inspire on-site teams, and develop internal talent for promotion.
Design and execute succession plans for the portfolio.
Empower on-site managers to collaborate, innovate, and take ownership of their communities’ success.
Address performance matters fairly and respectfully.
Champion a diverse and inclusive workplace.
Improve resident satisfaction across the portfolio.
Manage the portfolio’s public reputation, including reviews and timely responses across social platforms.
Lead resident and employee events and retention programs.
Introduce and monitor lease-renewal programs.
Ensure communities comply with federal, state, and local housing regulations.
Partner with facilities and engineering teams to maintain physical assets.
Maintain product and competitive market knowledge and develop the same fluency across leasing teams.
Promote safe work practices and adoption of company safety programs across all sites.
Provide leadership in the property manager’s absence when needed.