Multi-Use Learning Facility Coordinator

Manufacturing Engineering System•Waipahu, HI
•$0 - $18•Onsite

About The Position

The Multi-Use Learning Facility Coordinator is based at the Schofield Hub and supports Education Center operations. The role follows site procedures and written directives to schedule and track facility, classroom, and equipment use; assist clients with facility access, learning resources, and military training; and maintain the security, cleanliness, and operational readiness of facilities and equipment. The coordinator enters participation and usage data into approved government systems, prepares routine reports, monitors building and custodial conditions, and initiates repair work orders. The role also provides administrative assistance to Education Center staff and supports education-related events as directed. This is a civilian position and does not require military service.

Requirements

  • Ability to read, write, speak, enunciate clearly, and fully comprehend English.
  • Customer service skills.
  • Knowledge of U.S. post-secondary education and Soldier development programs.
  • Familiarity with the Army Publication System, Enlisted Personnel Management System, Army Extension Training System, and small-unit military training.
  • Experience with or knowledge of the online Army Correspondence Course Program enrollment process.
  • Knowledge of the U.S. Army Publishing Agency and Army Doctrine and Training Digital Library.
  • Demonstrated knowledge and proficiency using Microsoft Office programs and web-based applications.
  • High school diploma or GED.
  • At least one year of relevant experience.
  • National Agency Check with Investigation (NACI) required.

Responsibilities

  • Publish facility-use schedules, track classroom, facility, and equipment usage, and post schedule changes.
  • Follow site Standard Operating Procedures and other written directives.
  • Greet clients professionally and enter participation data into Army or other approved automated systems.
  • Explain MLF procedures and policies to clients.
  • Assist clients with scheduling and using facilities, training aids, and equipment.
  • Help clients locate military programs, courses of instruction, and military correspondence courses.
  • Assist clients in retrieving information and selecting online learning tools, instructional aids, support items, and study materials.
  • Provide basic care, security, and operational support for multimedia, automation, and technology equipment.
  • Refer non-routine inquiries or requests to appropriate personnel.
  • Enter usage data into the Government-provided automated system.
  • Provide access to classrooms and facilities during scheduled operating hours; secure facilities afterward and track key usage.
  • Monitor compliance with local classroom and building policies, including sanitation, cleanliness, and repairs, and report issues to the Government daily.
  • Assist with building security and maintain key inventory and maintenance records.
  • Inspect classrooms and facilities daily and take corrective action when necessary.
  • Prepare usage, utilization, and other routine reports in accordance with applicable procedures and regulatory guidance.
  • Initiate repair work orders and submit them to the AEC Manager within 24 hours of identifying a deficiency; obtain the ESO's signature as required. Call in or email service orders.
  • Inspect custodial service and building maintenance weekly and report discrepancies.
  • Assist with planning and executing ACES events, including education fairs and graduation ceremonies, when required.
  • Move or rearrange materials, furniture, equipment, and computers when required.
  • Identify and help correct safety issues, including slipping and tripping hazards.
  • Help maintain a secure environment and support Random Access Measures in accordance with written directives.
  • Support special events as directed by the ESO.
  • Maintain and replenish literature, publications, bulletin boards, waiting areas, and related materials in a neat and professional manner.
  • Assist Soldiers with required military training.
  • Assist the ESO, ESS, and Guidance Counselors with Education Center operations as needed.
  • Keep the work area clean, neat, professional, and orderly.
  • Ensure computers and peripherals are clean and operational.
  • Perform other administrative duties as needed.
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