Facility Coordinator
JLL•Baltimore, MD
•Onsite
About The Position
The Facility Coordinator supports delivery of facility management services across assigned client locations, helping daily operations run smoothly and efficiently. The role coordinates maintenance activities, manages work orders, supports vendor relationships, and provides customer service to clients, visitors, and internal stakeholders. It contributes to operational excellence, minimizes disruptions in the client environment, and supports high-quality workplace experiences. This position is onsite at the client location five days per week in Baltimore, Maryland.
Requirements
- High school diploma or GED.
- At least 3 years of experience in facility administration, property administration, or a related role.
- Strong customer service orientation and excellent interpersonal communication skills.
- Proficiency with Microsoft Excel, including creating and customizing administrative reports.
- Ability to manage multiple priorities and work effectively in a fast-paced environment.
- Strong organizational and coordination skills.
- Ability to work onsite five days per week at the client location.
Nice To Haves
- Experience supporting facility or property management operations in a manufacturing environment.
- Proficiency in Microsoft Office applications, including Word, Outlook, and PowerPoint.
- Ability to work independently with limited supervision.
- Experience coordinating vendors, service providers, and maintenance activities.
- Strong written and verbal communication skills.
- Ability to work under tight timelines and changing priorities.
- Collaborative working style and proactive approach to problem-solving.
Responsibilities
- Manage the work order process for assigned facilities, including tracking, scheduling, and follow-up.
- Coordinate preventive and reactive maintenance schedules with onsite facility teams and vendors.
- Serve as the first point of contact for facility-related emergency requests through the JLL Help Desk.
- Monitor office and building conditions to support daily facility operations.
- Assist with planning and coordinating maintenance activities, special events, and other facility-related projects.
- Communicate with clients, visitors, vendors, and service providers to support seamless service delivery with minimal disruption.
- Participate in performance meetings and support operational and service delivery KPIs.
Benefits
- 401(k) plan with matching company contributions.
- Comprehensive medical, dental, and vision care.
- Paid parental leave at 100% of salary.
- Paid time off and company holidays.
- Early access to earned wages through Daily Pay.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
