Multi-Unit General Manager (DC)

As a Multi-Unit General Manager at Blank Street, your primary responsibility will be to build a world-class business and team within your neighborhood across multiple locations. You will be accountable for overseeing 4-5 Blank Street locations and must be able to work independently while also thriving in a team environment. We are looking for dynamic leaders who can motivate and inspire our teams to fulfill and represent Blank Street's goals and vision. The right person for this role is a proven operator who takes pride in delivering amazing hospitality experiences, influencing their team to do the same, and making a big local impact.

• All schedules and timecards completed according to state law and adhering to FWW laws
• Responsible for the timely recruitment of super star talent for backfills, additional staff needed for seasonal peak sales trends or for new store openings in hand with our people team
• Owning the development and growth of your teams, while also taking care of any performance related issues to support your Assistant General Managers in maintaining a world-class team
• Develop meaningful ties with neighborhood businesses and people to help grow local brand loyalty and goodwill
• Uphold the company standard NPS scores, celebrating the positives with your teams and immediately actioning on feedback to improve
• Be a champion of your stores financial performance, finding ways to grow your store AOV, meet sales goals through creative initiatives and gain team buy in to share the same vision
• Maintain operational excellence in the way of store environment, cleanliness and brand expectations, achieving company standard scores and above via our auditing platform
• Own all ordering, vendor relations, waste management, inventory counts and general compliance of our Inventory Management System
• Ensure all locations under your leadership meet quality standards.

• Proven experience as a Multi-Unit General Manager or similar role
• Ability to work independently and thrive in a team environment
• Dynamic leadership skills to motivate and inspire teams
• Passion for giving amazing hospitality experiences
• Strong influence on team members to provide excellent customer service
• Customer-centric mindset and belief in quality product through flawless execution
• Ability to handle competing priorities and excel in high growth environments
• Highly organized and able to thrive under pressure
• Experience in recruiting and developing talent
• Ability to build meaningful relationships with neighborhood businesses and people
• Knowledge of state laws and FWW laws regarding schedules and timecards
• Familiarity with inventory management systems and compliance requirements
• Strong commitment to maintaining operational excellence and brand standards

• $68,000/year salary
• Medical, Dental, and Vision coverage
• Paid sick time
• Paid Time off + company holidays
• Bonus program
• A whole lot of Blank Street swag & coffee