Multi Skilled Operator

Salute•Ellendale, ND
•$0 - $37

About The Position

The Multi-Skilled Operator completes tasks as directed by the Data Center Manager and reports conditions that affect building services, tenant comfort, or safety. The role covers data center services, preventive maintenance, equipment monitoring, and support for IT systems, network services, business-critical processes, and procedures. Work requires formal conduct-of-operations skills, technical expertise, team accountability, and careful execution in a high-risk critical environment, with a focus on customer satisfaction and confidence. The operator maintains and supports critical-environment building systems, including mechanical, electrical, cabling, fire and life-safety, lighting, temperature-control, building-management, and digital systems. The role also delivers data center and connectivity services, supports internal IT and network infrastructure, coordinates third-party work, and responds to emergencies and service requests.

Requirements

  • High school diploma or GED.
  • Superior observation and problem-solving skills.
  • Valid driver’s license.

Responsibilities

  • Execute assigned operations, maintenance, and modification tasks for critical-environment building systems, including mechanical, electrical, cabling, fire detection and suppression, life safety, lighting, temperature control, building management, and digital systems.
  • Complete planned and ad hoc preventive maintenance assignments requiring skills across engineering, mechanical, and maintenance trades.
  • Conduct periodic inspections of building systems, including HVAC and electrical distribution, and keep mechanical equipment rooms clean and safe.
  • Respond rapidly to indoor emergencies and air-quality complaints; investigate and manage the situations.
  • Create, close, and track work requests; initiate or respond to work orders, follow up, and verify completion.
  • Monitor service contractor performance, note deficiencies, and recommend changes as needed.
  • Deliver data center services, including colocation, telecommunications, and deployment of additional services to customers and internal business systems.
  • Serve as a point of contact for data center customers, vendors, and carriers regarding colocation, connectivity, and network products and services.
  • Support internal networks, IT infrastructure, computers, electronics, and telephone systems.
  • Work inside IT and telecommunications rooms or cabinets to install IT and network hardware, make or run patch cables, and verify or test cable paths.
  • Coordinate and oversee third-party contractors’, vendors’, and carriers’ access to and work within the facility for structured cabling, circuit delivery, and equipment installations.
  • Support offsite points of presence at remote locations and assist with operations, administration, and maintenance of infrastructure and network equipment and with network-service delivery and support.
  • Perform other related duties and responsibilities assigned by management.

Benefits

  • Eight company-paid holidays, two floating holidays, and PTO.
  • Medical, dental, and vision insurance; enrollment is available starting on Day 1, with coverage beginning the first of the month following 30 days of employment.
  • Employee Assistance Program available to all employees, including those who do not enroll in the benefits package.
  • 401(k) with immediate 100% vesting, a 3% employer match, and a 50% match on the next 2%.
  • Health Savings Account (HSA), mental health resources, and gym discounts.
  • Discounted legal services, home and auto insurance, pet insurance, and identity-theft protection.
  • Discounted group life and AD&D insurance.
  • Discounted group short- and long-term disability insurance.
  • Parental leave.
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