Multi Skilled Operator

Salute•Ellendale, ND

About The Position

Salute is seeking a Multi-Skilled Operator to perform tasks assigned by the Data Center Manager and report conditions affecting building services, tenant comfort, or safety. The role supports data center services, preventive maintenance, equipment monitoring, IT systems, network services, and business-critical processes. It requires technical expertise, formal conduct of operations, team accountability, and careful execution in a high-risk critical environment, with a focus on customer satisfaction. The operator works on building systems and data center infrastructure, including mechanical, electrical, cabling, fire and life-safety, lighting, building management, and digital systems. The role also supports customers, vendors, carriers, internal IT and network infrastructure, and work at remote points of presence.

Requirements

  • High school diploma or GED.
  • Superior observation and problem-solving skills.
  • Valid driver’s license.
  • Ability to lift and carry equipment weighing up to 40 pounds.
  • Ability to climb ladders and multiple flights of stairs to access elevated equipment.
  • Ability to stand for long periods in various work environments.
  • Ability to bend, stoop, kneel, and reach for equipment-related tasks.
  • Basic physical fitness to respond quickly to emergencies and navigate areas quickly.
  • Ability to move efficiently through work environments to troubleshoot issues or respond to emergencies.
  • Good hand-eye coordination and dexterity for working with small components and connectors.
  • Clear vision, with or without correction, to perform detailed and precise tasks while wearing safety glasses.
  • Ability to distinguish color-coded warning signs, labels, and cables.
  • Ability to work across a wide range of indoor facility temperatures and outdoors in varied weather, including extreme temperatures, rain, or snow.
  • Ability to work in elevated-noise environments while wearing hearing protection.
  • Ability to travel for work as required.

Responsibilities

  • Execute assigned operation, maintenance, and modification tasks for critical-environment building systems, including mechanical, electrical, cabling, fire detection and suppression, life safety, lighting, temperature control, building management, and digital systems.
  • Complete planned and ad-hoc preventive maintenance assignments involving engineering, mechanical, and maintenance trades.
  • Perform periodic building-systems inspections and maintain mechanical equipment rooms in clean and safe condition.
  • Respond to, investigate, and manage indoor emergencies and air-quality complaints.
  • Create, close, and track work requests; initiate or respond to work orders; follow up and verify work completion.
  • Monitor service contractors’ performance, note deficiencies, and recommend changes as necessary.
  • Deliver data center services, including colocation, telecommunications, and deployment of additional services for customers and internal business systems.
  • Serve as a focal point for data center customers, vendors, and carriers regarding colocation, connectivity, and network products and services.
  • Support internal networks, IT infrastructure, computers, electronics, and telephone systems.
  • Install IT and network hardware, make or run patch cables, and verify or test cable paths in IT and telecommunications rooms or cabinets.
  • Coordinate and oversee third-party contractors’, vendors’, and carriers’ access to and work within the facility for structured cabling, circuit delivery, and equipment installations.
  • Support offsite points of presence by assisting with operations, administration, and maintenance of infrastructure and network equipment and supporting network-service delivery.
  • Perform other related duties and responsibilities assigned by management.

Benefits

  • Eight company-paid holidays, two floating holidays, and paid time off.
  • Medical, dental, and vision insurance, with enrollment available starting on Day 1; coverage begins the first of the month after 30 days of employment.
  • Employee Assistance Program.
  • 401(k) with immediate 100% vesting, a 3% employer match, and a 50% match on the next 2%.
  • Health Savings Account (HSA).
  • Mental health resources.
  • Gym discounts.
  • Discounted legal services, home and auto insurance, pet insurance, and identity theft protection.
  • Discounted group life and AD&D insurance.
  • Discounted group short- and long-term disability insurance.
  • Parental leave.
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