Multi Skilled Operator

Salute•Hoffman Estates, IL
•$33 - $36

About The Position

Salute is seeking a Multi-Skilled Operator to support data center infrastructure services. The role’s primary responsibility is to complete tasks as directed by the Data Center Manager and report conditions that may affect building services, tenant comfort, or safety. Areas of expertise include data center services, preventive maintenance, equipment monitoring, and support for IT systems, network services, and business-critical processes and procedures. The work requires strong formal conduct-of-operations skills, technical expertise, team accountability, and reliable execution in a high-risk critical environment, with a focus on customer satisfaction and confidence. The operator maintains and supports critical building systems and customer-facing data center and network services. The position also involves responding to emergencies, coordinating third-party work, supporting IT and telecommunications infrastructure, and carrying out other duties assigned by management.

Requirements

  • High school diploma or general education degree (GED).
  • Superior observation and problem-solving skills.
  • Valid driver’s license.

Responsibilities

  • Execute assigned operation, maintenance, and modification tasks for critical-environment building systems, including mechanical, electrical, cabling, fire detection and suppression, life safety, lighting, temperature control, building management, and digital systems.
  • Complete planned and ad-hoc preventive maintenance assignments involving multiple engineering, mechanical, and maintenance trades.
  • Perform periodic inspections of building systems, including HVAC and electrical distribution systems, and maintain mechanical equipment rooms in clean and safe condition.
  • Respond rapidly to indoor emergencies and air quality complaints; investigate and manage the situations.
  • Create, close, and track work requests; initiate or respond to work orders, follow up, and verify completion.
  • Monitor service contractor performance, note deficiencies, and recommend changes as necessary.
  • Deliver data center services, including colocation, telecommunications, and deployment of additional services to customers and internal business systems.
  • Act as a focal point for data center customers, vendors, and carriers regarding colocation, connectivity, and network products and services.
  • Support internal networks, IT infrastructure, computers, electronics, and telephone systems.
  • Work in IT and telecommunications rooms or cabinets to install IT and network hardware, make or run patch cables, and verify or test cable paths.
  • Coordinate and oversee facility access and work by third-party contractors, vendors, and carriers for structured cabling, circuit delivery, and equipment installations in IT and telecommunications rooms and customer space.
  • Support offsite points of presence at remote locations and assist with operations, administration, and maintenance of infrastructure and network equipment, as well as tasks related to network-service delivery and support.
  • Perform other related duties and responsibilities as assigned by management.

Benefits

  • Eight company-paid holidays and two floating holidays.
  • Paid time off (PTO).
  • Medical, dental, and vision coverage.
  • Employee Assistance Program.
  • Employer-supported 401(k) with immediate 100% vesting, a 3% employer match, and a 50% match on the next 2%.
  • Health savings account (HSA).
  • Mental health resources.
  • Gym discounts.
  • Discounted group programs for legal services, home and auto insurance, pet insurance, and identity theft protection.
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