Multi-Site MHC Maintenance Manager

Osprey Management•St. Louis, MO

3d•$75,000 - $80,000

About The Position

Crystal View Capital/Osprey Management is a private equity real estate firm specializing in acquiring and managing value-add manufactured housing and self-storage assets. Its in-house management company provides asset management and property services across more than 110 assets in 30 states, supported by corporate and property-level staff. The Multi-Site MHC Maintenance Manager oversees maintenance operations across multiple properties. The role manages maintenance personnel, budgets, vendors, projects, preventative maintenance, inspections, and compliance. It combines strategic planning and operational oversight with occasional hands-on support for urgent repairs or specialized technical needs. The primary duty is management of the maintenance department and personnel. The position requires weekend availability and a flexible schedule. The listed annual salary is $75,000–$80,000, with potential bonus opportunities. The company describes itself as an equal opportunity employer, offers reasonable accommodations during the application and hiring processes, and participates in the federal E-Verify program.

Requirements

2–3 years of maintenance and management experience.
Basic computer skills and proficiency in Microsoft Word and Excel.
Strong written and verbal communication skills.
Professional presentation.
Flexible schedule with weekend availability.
Willingness to work respectfully with people of diverse backgrounds.
Willingness to learn and drive to improve facility performance.
Ability to lift up to 50 pounds.
Valid driver's license.
Must pass a background check.

Responsibilities

Directly supervise maintenance employees and plan, assign, and review daily and weekly work schedules.
Conduct performance evaluations, coach and train staff, and make recommendations regarding hiring, promotion, discipline, and termination.
Ensure compliance with company policies, safety regulations, and applicable codes.
Develop, manage, and monitor the annual maintenance budget for labor, materials, and contracted services.
Approve invoices, monitor expenditures, and ensure resources are used cost-effectively.
Establish and oversee preventative maintenance schedules and programs for homes, community infrastructure, and equipment.
Plan and oversee large-scale repair and improvement projects, including bidding, vendor selection, and quality control.
Maintain vendor relationships, negotiate service agreements, and coordinate third-party vendors and contractors.
Evaluate and implement operational improvements to increase efficiency and quality.
Manage and prioritize maintenance requests and ensure their timely, high-quality completion.
Lead make-ready and turnover work for vacant homes in preparation for new residents.
Participate in strategic planning for property upkeep, capital improvements, and facility upgrades.
Coordinate maintenance activities with other department leaders and operational goals.
Conduct regular inspections to identify risks, maintenance needs, and code violations.
Occasionally assist with repairs and maintenance, troubleshoot complex trade issues, and serve as a technical resource for staff.
Respond professionally and promptly to escalated maintenance issues and resident concerns.
Oversee landscaping, trash removal, groundskeeping, and community cleanliness and curb appeal.
Proactively identify and resolve safety hazards and promote a safe, welcoming environment.
Ensure compliance with federal, state, and local safety regulations, including OSHA and Fair Housing guidelines.
Train team members on safety procedures and ensure use of protective equipment.
Maintain accurate documentation of incidents, inspections, and maintenance activities.