Multi-Site Maintenance Manager

Bozzuto • Washington, DC

23h • $110,000 - $115,000

About The Position

At Bozzuto, the Multi-Site Maintenance Manager helps design, build, manage, and maintain residences while supporting exceptional experiences for residents, clients, and team members. The role leads maintenance operations across multiple properties, models Bozzuto’s core values, develops maintenance staff, and maintains safe, efficient, and well-presented buildings and communities.

The position oversees apartment service requests and turnovers; repairs involving HVAC, electrical, plumbing, and appliances; preventive maintenance; building systems inspections; capital improvements; vendor relationships; and grounds upkeep. It also supports staffing schedules and 24/7 emergency coverage, ensures compliance with applicable codes and safety standards, and is available for property emergencies as part of an on-call rotation. The position is eligible for additional bonus opportunities.

Requirements

• Education in the trades and at least 7 years of experience in facilities and/or residential building maintenance.
• At least 3 years of supervisory experience and a track record of hiring, developing, and retaining high-performing teams.
• An HVAC, EPA, and/or NAPE certification.
• Knowledge of risk management, OSHA, and MSDS.
• Advanced skills in HVAC, plumbing, electrical, and appliance repair.
• Basic carpentry, drywall, and painting skills.
• Exposure to complex mechanical systems such as central plants, split systems, boilers, and chillers.
• A safety mindset and attention to detail.
• Excellent written and verbal communication skills.
• A sharp professional appearance.
• Intermediate proficiency with Microsoft Office and comfort using technology platforms, apps, and computer programs.
• Availability for property emergencies, including an on-call rotation.
• Ability to exert 25 to 50 pounds of force frequently and/or 10 to 20 pounds of force constantly, climb stairs, use ladders, and work in varying weather conditions.

Responsibilities

• Model Bozzuto’s core values and the standards and behaviors expected of team members.
• Hire, develop, and provide on-the-job and classroom education for technicians and community care associates.
• Follow up on residents’ service requests and ensure apartment service tickets are completed meticulously and promptly.
• Resolve maintenance issues involving HVAC, electrical, plumbing, and appliance repair.
• Manage make-ready work and apartment turnovers so units are ready to lease and new residents can move in on time.
• Execute preventive maintenance programs to preserve building value.
• Maintain building appearance and community safety through upkeep, cleanliness, snow removal, and grounds maintenance.
• Sustain efficient operation of property components.
• Follow applicable building, county, and safety codes and standards, and maintain an accident-free operation.
• Ensure completion of annual building systems inspections required by the jurisdiction.
• Lead cost-effective capital improvements and special projects.
• Establish and manage vendor relationships and projects within budget parameters.
• Reinforce monthly staffing schedules and ensure 24/7 emergency coverage.

Benefits

• Competitive compensation.
• Medical, dental, and vision coverage.
• 20 days of paid time off plus holidays.
• 401(k) program with a company match.
• Tuition reimbursement and other career development and growth programs.
• Employee resource groups.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed