Multi-Site Maintenance Manager

Bozzuto•Arlington, VA
•$107,000 - $110,000

About The Position

The Multi-Site Maintenance Manager leads maintenance operations across multiple residential properties, models Bozzuto’s core values, and supports exceptional experiences for residents and team members. The role oversees maintenance staff development, apartment service requests and turnovers, preventative maintenance, building systems, safety and regulatory compliance, capital projects, vendor relationships, and emergency coverage. The position requires hands-on expertise in building maintenance and availability for property emergencies, including an on-call rotation. It is eligible for additional bonus opportunities.

Requirements

  • Education in the trades and at least 7 years of experience in facilities and/or residential building maintenance.
  • At least 3 years of supervisory experience and a track record of hiring, developing, and retaining high-performing teams.
  • HVAC, EPA, and/or NAPE certification.
  • Knowledge of risk management, OSHA, and MSDS.
  • Advanced skills in HVAC, plumbing, electrical, and appliance repair.
  • Basic carpentry, drywall, and painting skills.
  • Exposure to complex mechanical systems such as central plants, split systems, boilers, and chillers.
  • Safety mindset and attention to detail.
  • Excellent written and verbal communication skills.
  • Professional appearance.
  • Intermediate proficiency with Microsoft Office and comfort using technology platforms, apps, and computer programs.
  • Availability for property emergencies, including an on-call rotation.
  • Ability to exert 25 to 50 pounds of force frequently and/or 10 to 20 pounds constantly, climb stairs, use ladders, and work in varying weather conditions.

Responsibilities

  • Model the standards, behaviors, core values, and culture of Bozzuto.
  • Hire, develop, and provide on-the-job and classroom education opportunities to technicians and community care associates.
  • Follow up on residents’ service requests and ensure apartment service tickets are completed meticulously and on time.
  • Resolve HVAC, electrical, plumbing, and appliance repair issues.
  • Manage apartment make-ready and turnover processes so units are completed on time and ready for leasing and move-in.
  • Execute preventative maintenance programs to preserve building value.
  • Maintain building appearance and community safety through upkeep, cleanliness, snow removal, and grounds maintenance.
  • Sustain peak-efficiency operation of property components.
  • Comply with applicable building, county, and safety codes and standards while maintaining an accident-free operation.
  • Ensure completion of annual building systems inspections required by the jurisdiction.
  • Lead cost-effective capital improvements and special projects.
  • Establish and manage vendor relationships and projects within budget parameters.
  • Reinforce monthly staffing schedules and ensure 24/7 emergency coverage.

Benefits

  • Medical, dental, and vision coverage.
  • 20 days of paid time off plus holidays.
  • 401(k) program with company match.
  • Tuition reimbursement and other programs supporting career development and growth.
  • Employee resource groups.
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