Multi-Site MHC Maintenance Manager

95050 Cvc Mgmt•St. Louis, MO

About The Position

Crystal View Capital/Osprey Management is a private equity real estate firm specializing in the acquisition and management of value-add manufactured housing and self-storage assets. The firm was established in 2014 and reports more than $600 million in assets under management, with over 50 corporate professionals and more than 150 property-level staff members supporting over 110 assets across 30 states. The Multi-Site Maintenance Manager oversees maintenance operations across multiple properties. The role's primary duty is managing the maintenance department and personnel, combining strategic planning, resource management, and operational oversight with occasional hands-on work. Responsibilities include supervising staff, managing budgets and vendor relationships, overseeing maintenance and improvement projects, and ensuring work is completed on time and cost-effectively. The manager also supports resident relations, community standards, and compliance with safety requirements and applicable codes.

Requirements

2–3 years of maintenance and management experience.
Basic computer skills and proficiency in Microsoft Word and Excel.
Strong written and verbal communication skills.
Professional presentation.
Flexible schedule with weekend availability.
Willingness to work respectfully with people of diverse backgrounds.
Willingness to learn and drive to improve facility performance.
Ability to lift up to 50 pounds.
Valid driver's license.
Must pass a background check.

Responsibilities

Directly supervise maintenance employees and plan, assign, and review daily and weekly work schedules.
Conduct performance evaluations, coach and train maintenance staff, and make recommendations concerning hiring, promotion, discipline, and termination that carry significant weight in final decisions.
Ensure compliance with company policies, safety regulations, and applicable codes.
Develop, manage, and monitor the annual maintenance budget for labor, materials, and contracted services; approve invoices and monitor expenditures.
Establish and oversee preventative maintenance schedules and programs for homes, community infrastructure, and equipment.
Oversee large-scale repair and improvement projects, including planning, bidding, vendor selection, and quality control.
Maintain vendor relationships, negotiate service agreements, and schedule and supervise third-party contractors.
Evaluate and implement operational improvements to increase efficiency and quality.
Manage and prioritize maintenance requests to ensure timely, quality completion.
Lead make-ready and turnover processes for vacant homes.
Participate in strategic planning for property upkeep, capital improvements, and facility upgrades; coordinate maintenance activities with other department leaders.
Conduct regular inspections to identify risks, maintenance needs, and code violations.
Occasionally assist with repairs and maintenance, troubleshoot complex trade issues, and serve as a technical resource for maintenance staff.
Respond professionally and promptly to escalated maintenance issues and resident concerns.
Oversee landscaping, trash removal, and groundskeeping to support cleanliness and curb appeal; identify and resolve safety hazards.
Ensure compliance with federal, state, and local safety regulations, including OSHA and Fair Housing guidelines.
Train team members on safety procedures, ensure protective equipment is used, and maintain documentation of incidents, inspections, and maintenance activities.