Multi-Site Maintenance Supervisor - Heather Ridge

Thrive Communities • Brier, WA

10h • $32 - $35 • Onsite

About The Position

The Multi-Site Maintenance Supervisor oversees maintenance operations and team members at the Heather Ridge sites. The role combines hands-on maintenance work—including unit turns, work orders, appliance repair, and preventive maintenance—with team leadership, vendor coordination, inventory and budget management, and communication with leasing staff and managers. The supervisor helps maintain property grounds and appearance, manages safety and OSHA/SDS requirements, and strives to provide excellent resident service and contribute to a positive team culture.

This is a full-time, 100% in-person role. The schedule is Monday through Friday, 8 a.m. to 5 p.m.; after-hours and weekend work may be required as needed, and emergency on-call is part of the position. The supervisor must be physically present at the supported sites and able to commute between locations where needed.

Requirements

• At least 3 years of property management experience or equivalent experience demonstrating proficiency.
• At least 6 months of supervisor experience with demonstrated strong leadership skills.
• Proficiency in unit turns and appliance repair.
• Strong understanding of OSHA guidelines, accident prevention measures, and personal protective equipment.
• Basic computer skills, including the ability to enter data and notes in English into software programs.
• Ability to read, write, speak, and comprehend English using correct grammar and punctuation.
• Ability to supply own tools.
• Ability to respond to after-hours emergencies as needed.
• Ability to operate a vehicle on the premises, with a valid driver’s license and automobile insurance coverage; a driver’s license may be required for tasks such as operating a golf cart.
• Ability to work in a fast-paced, customer-service-oriented environment; manage competing deadlines; and work independently and as part of a team.
• Strong communication, time-management, organizational, prioritization, and problem-solving skills, including the ability to de-escalate conflict and remain calm and courteous.
• Ability to communicate with cultural awareness and equity, respect diverse cultural and socioeconomic backgrounds, and interact professionally with coworkers, supervisors, guests, and the public.
• Ability to take supervisor feedback and direction productively and learn and grow with a positive outlook.
• Ability to understand industry terminology and basic property budget functions.
• Ability to be physically present onsite during normal business hours and commute to locations where needed.
• Ability to stand, walk, crawl, bend, stoop, or sit as needed; walk properties and units, including stairs, uneven surfaces, and construction zones; and lift, move, push, or pull up to 150 pounds occasionally and 25–75 pounds frequently.
• Ability to work indoors and outdoors in all weather conditions and spend an estimated 66%–100% of work time on one’s feet.

Nice To Haves

• Prior experience with Yardi or another software system for unit turns and work-order tracking.
• Certified Apartment Maintenance Technician (CAMT) certification.
• Certified Pool Operator (CPO) certification.
• Prior experience with warranty work.

Responsibilities

• Oversee and lead maintenance team members.
• Perform maintenance tasks, including unit turns and work orders.
• Partner with leasing staff and managers to support seamless communication and organization.
• Conduct monthly safety meetings and manage OSHA/SDS safety and reporting requirements.
• Schedule and perform preventive maintenance.
• Maintain the grounds and professional appearance of the property.
• Manage landscapers, pest control providers, and other physical-asset vendors to ensure quality service.
• Maintain adequate supplies inventory and make purchases in line with the budget.
• Manage work within budget or seek approval for work that exceeds budget.
• Participate in emergency on-call coverage.
• Strive to exceed residents’ expectations for customer service and contribute to a positive team culture and happy resident base.
• Perform additional duties as requested by the direct manager, Community Manager, or Regional team member.

Benefits

• 34 paid days off per year, including PTO, paid holidays, a paid personal day, a paid day of service, and a paid birthday.
• Employer-matched 401(k) retirement plan.
• Bonus potential.
• Renewal commission eligibility.
• $0-premium medical, dental, and vision insurance effective the first of the month following the start date.
• Fully covered long-term disability insurance.
• Fully covered life insurance, with supplemental life insurance options.
• 24/7 Everyday Assistance Program (EAP).
• Voluntary critical illness, accident, hospital indemnity, and short-term disability insurance.
• Pet insurance discounts.
• Parking and transit commuter benefits.
• Annual professional development reimbursement.
• Training opportunities and career progression and growth plans.
• Company-wide parties and events.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed