Maintenance Technician - Heather Ridge

Thrive Communities•Brier, WA

10h•$24 - $26•Onsite

About The Position

The Maintenance Technician at Heather Ridge performs maintenance tasks throughout the property, including unit turns, work orders, routine preventative maintenance, minor repairs, make-ready work, and grounds upkeep. The role works closely with leasing staff and managers, follows safety requirements, and provides responsive, courteous service to residents. Emergency on-call and after-hours work may be required. This is a full-time, 100% in-person position scheduled Tuesday through Saturday, 8 a.m. to 6 p.m. The technician must be available onsite during normal business hours and may need to respond to after-hours emergencies. The work takes place primarily indoors and also outdoors in all weather conditions, with regular walking and other physical activity.

Requirements

At least 1 year of prior maintenance experience; property management experience is preferred.
Some prior experience with unit turns, work orders, and/or appliance repair.
Basic computer skills, including the ability to enter data and notes in English into software programs.
Must supply own tools.
A driver’s license may be required for operating a golf cart on company property; the competencies section also specifies a valid driver’s license and automobile insurance coverage.
Ability to read, write, speak, and comprehend English using correct grammar and punctuation.
Ability to work in a fast-paced, customer-service-oriented environment, manage competing deadlines, and remain calm and courteous when de-escalating conflict.
Strong communication, problem-solving, time-management, organizational, and prioritization skills.
Ability to work as part of a team and independently, take direction and feedback, and communicate with cultural awareness and equity.
Ability to be physically present onsite, walk the property and units, and navigate stairs, uneven surfaces, or construction zones.
Ability to lift, move, push, or pull up to 150 lbs. on occasion, with frequent need to lift, push, or pull 25–75 lbs.
Ability to work indoors and outdoors in all weather conditions.

Nice To Haves

Certified Apartment Maintenance Technician (CAMT) certification.
Certified Pool Operator (CPO) certification.

Responsibilities

Perform maintenance tasks such as unit turns and work orders.
Partner with leasing staff and managers to ensure seamless communication and organization.
Schedule and perform routine preventative maintenance on appropriate equipment and tools as directed by the Maintenance Supervisor and Community Manager.
Participate in safety meetings and follow OSHA and SDS safety requirements.
Diagnose and perform minor or routine maintenance and repairs within homes and throughout the property.
Maintain the grounds and professional appearance of the property.
Inspect and help coordinate needed make-ready repairs and services.
Participate in emergency on-call duties and respond to after-hours emergencies as needed.
Strive to exceed residents’ expectations for excellent customer service.
Perform additional duties assigned by the Direct Manager, Maintenance Supervisor, Community Manager, or Regional team member.

Benefits

34 paid days off per year, including PTO, paid holidays, a paid personal day, a paid day of service, and a paid birthday.
Employer-matched 401(k) retirement plan.
Bonus potential.
Renewal commission eligibility.
$0-premium medical, dental, and vision insurance effective the first of the month following the start date.
Fully covered long-term disability insurance.
Fully covered life insurance with supplemental life insurance options.
24/7 Everyday Assistance Program (EAP).
Voluntary critical illness, accident, hospital indemnity, and short-term disability insurance.
Pet insurance discounts.
Parking and transit commuter benefits.
Annual professional development reimbursement.
Training opportunities and career progression and growth plans.
Company-wide parties and events.