Multi-Site Maintenance Supervisor

The Galman Group•Philadelphia, PA

About The Position

The Multi-Site Maintenance Supervisor oversees maintenance across assigned properties and helps provide residents with a clean and safe environment. The role includes routine maintenance, repairs, make-ready work, and upkeep of common areas and units. The supervisor manages and trains Maintenance Technicians, monitors their performance, and coordinates disciplinary action with HR and Regional management. The position also includes preventive maintenance, inspections, safety compliance, inventory awareness, snow removal, and support for make-ready deadlines. The supervisor may need to travel between properties and vendors, respond to on-call needs, and make deliveries to the corporate office.

Requirements

  • Valid driver's license and automobile insurance coverage.
  • High school diploma or equivalent.
  • Prior maintenance management experience.
  • Ability to work on-call shifts.
  • Experience leading maintenance teams.
  • Own personal tools and have a reliable vehicle.
  • Plumbing, electrical, and carpentry skills.
  • Understanding of computer systems, web applications, and software.
  • Ability to work in a fast-paced, customer-service-oriented environment, perform under pressure, and meet deadlines.
  • Ability to work as part of a team and independently, with a high degree of flexibility.
  • Strong organizational, presentation, interpersonal, written, and oral communication skills.
  • Ability to apply logical thinking to practical situations, follow standardized procedures, and think beyond specific instructions.
  • Must wear a back support belt, goggles for specified equipment, masks, gloves, and other safety equipment as tasks dictate.

Nice To Haves

  • College degree or coursework.
  • Vocational, technical, or trade education.
  • HVAC certification and experience.

Responsibilities

  • Conduct business in accordance with company policies and procedures and applicable housing, accessibility, credit reporting, environmental, and safety laws and regulations.
  • Monitor property conditions and promptly address unsafe conditions.
  • Schedule and perform routine preventive maintenance on equipment as directed by the Property Manager.
  • Inspect and maintain tools in excellent condition and understand utility, apartment, and fixture shutoffs and sewer cleanouts.
  • Manage and train Maintenance Technicians; review productivity, customer service, job fit, attendance, and job and property knowledge.
  • Coordinate corrective disciplinary action with HR and Regional management.
  • Perform snow removal, including shoveling, salting, snow blowing, and scheduling plow trucks.
  • Clean work areas, perform safety-related duties, and keep storage areas locked when not in use.
  • Diagnose and perform minor or routine maintenance and repairs involving building systems, appliances, grounds, and common areas.
  • Inspect and coordinate make-ready repairs and services, and assist make-ready staff as needed to meet deadlines.
  • Report major repairs and requisitions to the senior maintenance technician and manager before spending funds.
  • Change locks and make keys.
  • Move heavy appliances and equipment between storage areas and apartments as circumstances warrant.
  • Help move abandoned furniture and appliances to the dumpster when necessary.
  • Monitor spare-parts and supplies inventory and inform the Property Manager when materials need to be ordered.
  • Help keep grounds neat and free of litter, including raking, sweeping, and shoveling as circumstances warrant.
  • Perform additional duties assigned by the Property Manager.
  • Follow company safety rules, use appropriate safety equipment, report unsafe conditions, and consult the Property Manager when unsure about a safe procedure.
  • Use personal transportation to pick up replacement parts and supplies from vendors, travel to assigned properties when on call, and make pickups and deliveries to the corporate office.
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