Multi-Site Leasing Consultant (Sento and Horizon)

Mark Taylor Residential•Glendale, AZ

5d•Onsite

About The Position

Mark-Taylor is hiring a Leasing Consultant to work at its Sentio and Horizon communities in Phoenix, Arizona. The role represents Mark-Taylor by providing exceptional customer service to current and prospective residents and helping create a positive community experience. The anticipated base pay is $20.00 per hour, with additional bonuses based on achievement of operational metrics. Benefits listed are offered to full-time employees. Employees undergo pre-employment screening, including drug testing. Housing discounts are subject to availability at each community.

Requirements

At least one year of sales or customer service experience.
Ability to resolve conflict and provide a high level of customer care.
Excellent verbal and written communication skills.
Time management and organizational skills.
Goal-oriented, self-starter work ethic.
Proficiency with Microsoft Office Suite.
Basic understanding of written and verbal English.

Nice To Haves

Associate and/or bachelor’s degree preferred.

Responsibilities

Greet prospective and current residents and provide an exceptional experience throughout their interactions with the community.
Conduct detailed, informative tours for prospective residents.
Guide prospective residents through the complete application process and follow up with future residents regarding their application status.
Create positive experiences for current and future residents through email, telephone, in-person interactions, and other communication channels.
Maintain resident files, accept rental payments, and actively manage apartment availability and pricing.
Help deliver a high-quality community experience for residents and fellow employees, taking ownership of the property and reflecting Mark-Taylor’s standards for curb appeal, attention to detail, resident experience, and culture.