Multi-Site Leasing Consultant (Sento and Horizon)

Mark-Taylor Residential•Glendale, MO

About The Position

Mark-Taylor is hiring a Multi-Site Leasing Consultant to work at the Sentio and Horizon communities in Phoenix, Arizona. The role represents Mark-Taylor by providing exceptional customer service to prospective and current residents. The anticipated base pay is $20.00 per hour, with eligibility for bonuses based on achievement of operational metrics. The Leasing Consultant greets residents and prospects, conducts informative property tours, guides applicants through the application process, and follows up with future residents. The role also handles resident communications, maintains resident files, accepts rental payments, manages apartment availability and pricing, and helps maintain the property’s curb appeal, attention to detail, resident experience, and overall culture in line with Mark-Taylor’s brand standards.

Requirements

  • At least one year of sales or customer service experience.
  • Ability to resolve conflict and provide a high level of customer care.
  • Excellent verbal and written communication skills.
  • Time-management and organizational skills.
  • Goal-oriented, self-starter work ethic.
  • Proficiency with Microsoft Office Suite.
  • Basic understanding of written and spoken English.

Nice To Haves

  • Associate’s degree and/or bachelor’s degree preferred.

Responsibilities

  • Greet prospective and current residents and provide an exceptional experience throughout their interactions with Mark-Taylor.
  • Conduct detailed and informative tours with prospective residents.
  • Guide prospective residents through the complete application process and follow up regarding their application status.
  • Create positive experiences for future and current residents through email, telephone, in-person interactions, and other communication channels.
  • Maintain resident files and accept rental payments.
  • Actively manage apartment availability and pricing.
  • Take ownership of the property and help maintain its curb appeal, attention to detail, resident experience, and overall culture in line with Mark-Taylor’s brand standards.

Benefits

  • Employee rent discounts, subject to availability at each community.
  • Access to Mark-Taylor amenities.
  • Employee appreciation events.
  • Opportunities for career growth.
  • 401(k) with company match.
  • Paid time off, sick time, holidays, and volunteer time.
  • Medical, dental, and vision benefits. Benefits are offered to full-time employees.
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