Leasing Consultant - Multi Site

Bigos Management•Saint Louis, MN
•Onsite

About The Position

Leasing Consultants handle activities related to apartment rentals, move-ins, and lease renewals, interacting directly with prospective and current residents to support maximum occupancy. The role includes generating and handling leasing traffic, leasing apartments, qualifying prospects, preparing lease documentation, and completing move-in paperwork and procedures. The position supports Bigos Management’s employee-first culture and its core values of relationships, development, quality, and responsibility. The role is based at Central Park West and The Flats at West End in St. Louis Park, Minnesota, serving a 318-unit property portfolio. The listed schedule is Tuesday through Thursday from 9:30 a.m. to 6:00 p.m., Friday from 8:30 a.m. to 5:00 p.m., and Saturday from 9:00 a.m. to 4:00 p.m. Scheduled dates and hours may change at the employer’s discretion.

Requirements

  • High school diploma or GED.
  • 1–2 years of customer service and/or sales experience.
  • Fluency in English with strong written and verbal communication skills.
  • Ability to use tact, diplomacy, and a clear, courteous manner when dealing with coworkers and the public.
  • Organizational and time-management skills.
  • Basic computer literacy, including email and web applications.
  • Ability to travel for required trainings, meetings, and company events.
  • Real estate licenses must not be active while working in this role.
  • Ability to lift and carry items weighing up to 10 pounds.
  • Ability to navigate the property, including climbing stairs and walking hallways and common areas.

Nice To Haves

  • Previous leasing experience.

Responsibilities

  • Answer incoming phone inquiries about available apartments, provide requested information, and encourage prospects to schedule property visits.
  • Tour visiting prospects through available apartments that meet their needs.
  • Explain the advantages of renting from Bigos Management.
  • Maintain working knowledge of area competitors using public information, such as property websites and internet searches.
  • Follow up by telephone with undecided prospects and continue to promote the property.
  • Qualify prospective renters using company-approved procedures.
  • Move in new renters, discuss the lease and community rules, and conduct move-in inspections.
  • Move out departing renters and conduct move-out inspections.
  • Follow up with residents regarding lease renewals.
  • Perform other duties assigned by the Property Manager.
  • Attend required trainings and meetings.
  • Inspect vacant apartments and complete light cleaning, or “sparkles,” as needed to maintain rent-ready condition.

Benefits

  • Competitive benefit package, including an employer HSA contribution, starting the first of the month after hire.
  • Eligibility for leasing commissions and renewal bonuses.
  • 401(k) plan with employer match.
  • Ten paid holidays, with no waiting period to receive holiday pay.
  • Paid Time Off (PTO) with rollover options.
  • Volunteer Time Off (VTO) and additional company-sponsored volunteer opportunities.
  • Company-paid life insurance.
  • Company-paid short-term and long-term disability benefits.
  • Employee Assistance Program (EAP).
  • Educational assistance options.
  • Rent discount.
  • Life Time Fitness membership discount.
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