Multi Site Customer Service Coordinator
Ricoh•Miami, FL
About The Position
Join the team as a Multi Site Customer Service Coordinator and help ensure exceptional service delivery to clients. The role supports daily operations, implementation of new services, and a customer-centric environment across an assigned geographical area. The coordinator works with management to improve operations and supports Field Implementation Managers with new customer accounts and service expansions. The position requires travel between customer locations within a 40–50 mile radius.
Requirements
- High school diploma and at least 12 months of relevant work experience.
- Flexibility and adaptability to meet the demands of a dynamic work environment.
- Ability to travel between customer locations within a 40–50 mile radius.
- Data-driven and innovative approach.
- Excellent communication abilities and a customer-centric mindset.
Nice To Haves
- Education beyond high school.
- Proficiency in the Microsoft Office suite and other computer operations.
- Prior experience in customer service or related fields.
- Commitment to ongoing education, personal growth, and development.
Responsibilities
- Collaborate with management to enhance operational processes, follow best practices, and drive continuous improvement using data-driven insights.
- Support Field Implementation Managers with the implementation of new customer accounts and service expansions.
- Provide customer-first service and foster a positive, customer-centric environment.
- Adapt to challenges and take accountability for delivering exceptional service.
Benefits
- $1,000 sign-on bonus for new Ricoh team members.
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
