Multi-Site Community Consultant

American Property Management • Tacoma, WA

7d • $25 - $27 • Onsite

About The Position

American Property Management is hiring a Multi-Site Community Consultant to support Briarstone, a 157-unit garden-style community built in 1993, and Bellamonte, a 120-unit garden-style community built in 1991. The role includes assisting prospective tenants and residents throughout the rental process, providing responsive customer service, preparing reports, and hosting community events in accordance with company quality standards.

The schedule is Tuesday through Saturday, 8 a.m. to 5 p.m. The position requires an on-site presence during scheduled hours, reliable commuting or plans to relocate before starting, and flexibility to work additional hours to meet company or project needs. Current residents of either property cannot be considered for this position. Compensation is $25 to $27 per hour, with monthly leasing bonuses. Offers depend on experience and the position’s geographic location.

American Property Management describes itself as a multifamily property-management company founded in Bellevue, Washington, in 1987, with more than 5,500 units under management. The company uses modern technology and AI tools to automate routine work and support data-informed decisions, collaboration, and human problem-solving. Its stated mission is to be the “Best Asset Management Company in the West” by setting an industry standard in customer service. Its culture emphasizes respect, collaboration, integrity, transparency, teamwork, and open communication.

Requirements

• At least 2 years of customer service experience.
• High school diploma or GED.
• Exceptional attention to detail and organizational abilities.
• Effective communication and teamwork skills.
• A positive outlook and collaborative team approach.
• Responsibility and pride in one’s work.
• Fluency in English, with strong reading, speaking, and writing skills.
• Proficiency in Microsoft Office applications, including Excel, Word, and Outlook.
• Ability to be physically present at the job location during scheduled hours and reliably commute or plan to relocate before starting work.

Nice To Haves

• At least 1 year of experience in the multifamily or student housing industry within the last 10 years.
• Knowledge of Federal Fair Housing Laws, Landlord/Tenant Laws, and ADA laws.

Responsibilities

• Tour units with prospective tenants and highlight property and unit features and selling points.
• Handle customer and tenant relations and ensure issues are addressed promptly with a high level of customer service.
• Maintain knowledge of the current area market.
• Prepare and maintain reports for managers.
• Host community events and ensure they comply with American Property Management’s Quality Standards.
• Assist residents from the beginning to the end of the rental process.

Benefits

• Monthly leasing bonuses.
• Competitive medical, dental, and vision benefits; the employer pays 85% of the employee premium.
• 401(k) contribution opportunity with an annual company match.
• Paid sick leave accrual equivalent to 1.33 hours for every 30 hours worked, approximately 11 days per year.
• Paid vacation starting at two weeks and increasing with tenure.
• 11 paid holidays, including two personal holidays of the employee’s choice.
• Training programs and development opportunities.
• Team-building activities and events.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED