Multi-Site Assistant Property Manager - Alturas Penbrook

Trinity Property Consultants•Odessa, TX

6d•$18 - $20

About The Position

Trinity Property Consultants is hiring a Multi-Site Assistant Property Manager to handle assigned duties for two or more apartment communities. The role supports leasing, resident services, property operations, collections, recordkeeping, and administrative work while delivering excellent service to residents, prospects, vendors, investors, and partners. The position is full-time, with a stated schedule of Monday through Friday, 9:00 a.m. to 6:00 p.m.; nights, weekends, occasional holidays, and extended or flexible hours may also be required as needed. Compensation is $18–$20 per hour depending on experience, plus lease commissions and lease renewal bonuses. The assistant property manager helps show and lease apartments, process applications and maintenance requests, maintain accurate resident and account records, coordinate move-ins and inspections, collect balances, and handle resident concerns. The role also requires adherence to company procedures and policies, regular attendance and participation in company events, and a commitment to ongoing professional development. High school education or equivalent and two years of multifamily residential property management experience are required. CPM, CAM, RMP, or CMCA certifications are preferred but not required.

Requirements

High school education or equivalent.
Two years of experience in residential property management in the multifamily industry.
Intermediate computer and Internet knowledge.
Intermediate knowledge of Microsoft Word, Excel, and Outlook.
Ability to perform intermediate mathematical functions and use on-site resident management software.
Knowledge of state law relating to fair housing.
Excellent ability to address the needs of residents, prospects, and vendors.
Ability to handle high-stress situations effectively.
Strong leadership, communication, collection, administrative, organizational, and time-management skills, including the ability to prioritize.
Customer-service orientation and a strong sales background.
Ability to work extended or flexible hours and weekends as needed.
Ability to detect auditory and/or visual alarms.
Ability to sit, stand, walk, talk, hear, reach, and occasionally climb; use close, distance, and color vision, depth perception, and adjust focus; and work at a computer and talk on the phone for extended periods.

Nice To Haves

CPM, CAM, RMP, or CMCA certification.
Knowledge of Yardi, Voyager, LRO, Entrata, or Resident Check software.

Responsibilities

Handle assigned duties and tasks for two or more apartment communities.
Provide superior customer service to residents, prospects, and vendors.
Assist in conducting market surveys.
Show and lease apartments and move in prospective community members.
Update unit availability daily.
Process rental applications and maintenance work orders.
Follow Trinity operating procedures and policies.
Receive and process collections in accordance with company standards, and collect past-due balances from former community members.
Provide clerical and phone support.
Maintain resident files and ensure paperwork and documentation are complete and accurate.
Maintain a calendar of scheduled move-ins, ensure move-in appointments are completed, and inspect apartments to confirm they are move-in ready to company standards.
Resolve resident complaints and refer pertinent issues to the Community Manager.
Conduct move-out apartment inspections and complete deposit accountings with Community Manager approval.
Maintain account records and transactions, including NSF items, rent allowances, concessions, rent increases, and other management-approved debits and credits.
Attend and actively participate in or plan company functions and events.
Perform additional tasks or duties assigned by the supervisor.
Maintain a commitment to ongoing professional development through company continuing education programs.

Benefits

Medical, dental, and vision coverage, including a free PPO-HSA medical plan with a $1,200 annual employer contribution for employees outside California; California employees may choose between the free PPO-HSA and HMO plans.
Employer-paid monthly employee dental and vision premiums.
Flexible spending account and dependent care options.
401(k) plan with a 2% employer match; enrollment eligibility begins on the first of the month following 90 days of employment.
Group life and AD&D insurance coverage up to $25,000, plus long-term and short-term disability insurance.
Paid holidays and 2–4 weeks of paid vacation based on years of service, available after 90 days of full-time employment.
Sick leave in compliance with state and local requirements.
$1,000 employee referral bonus for successful hires.
Up to 16 hours of annual volunteer time off, including personal and company-sponsored activities.
Employee Assistance Program, including Health Advocate and Travel Assistance Program.
Bonus and commission structures.
Professional development training, reimbursement programs, scholarship opportunities, and opportunities for advancement.
Corporate shopping, appliance, and lifestyle discounts.