MS365 Technical Trainer Specialist

Synergy America, Inc • Lawrenceville, GA

15h • Onsite

About The Position

The MS365 Technical Trainer Specialist leads the development and delivery of technical training for employees, focused on Microsoft 365 applications and tools used within the organization. The role requires expertise in Microsoft 365, including Microsoft Teams, OneDrive, SharePoint, and related products. The specialist assesses training needs, designs curriculum, creates training materials, conducts training sessions, and evaluates program effectiveness. This is an on-site role at the organization’s location in Lawrenceville, Georgia.

Requirements

• Microsoft Certified Trainer (MCT) certification.
• Three years of equivalent work experience.

Nice To Haves

• Five years of equivalent work experience.
• CTT+ (Certified Technical Trainer) certification.
• A degree in information technology or a related field.
• Experience developing, implementing, and evaluating training programs.
• Strong knowledge of the Microsoft Office 365 Suite.
• Familiarity with Windows 11, Microsoft Edge, iOS, Android, and SharePoint 365.
• Demonstrated ability to plan, coordinate, and lead training programs.
• Excellent communication, organizational, and time-management skills.
• Strong working knowledge of MS365 applications and tools.
• Excellent presentation and interpersonal skills.
• Ability to explain complex technical concepts in a clear and engaging manner.
• Proficiency in Microsoft Office Suite or related software.
• Exceptional customer service orientation.
• Ability to work independently and meet deadlines.
• Attention to detail and strong organizational skills.

Responsibilities

• Develop technical training programs focused on Microsoft 365 applications.
• Design curriculum and create training materials tailored to organizational needs.
• Conduct training sessions, webinars, and workshops for individuals and groups.
• Evaluate training program effectiveness and make continuous improvements.
• Mentor other instructors on MS365 subject matter and course delivery techniques.
• Stay updated on the MS365 roadmap and releases.
• Provide end-user support for MS365 applications as needed.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed