MS365 Engineer
About The Position
The Microsoft 365 Engineer designs, implements, supports, and optimizes enterprise Microsoft 365 solutions. The role maintains a secure, scalable, and highly available collaboration environment while advancing automation, governance, and end-user productivity initiatives. It covers services including Exchange Online, SharePoint Online, Teams, OneDrive, Entra ID, Intune, and Microsoft Purview. The engineer manages tenant configuration, licensing, security, and compliance; configures identity and access management; performs migrations, upgrades, and integrations; and develops automation. The role also monitors platform performance and security, troubleshoots complex service issues, supports endpoint management, collaborates with cybersecurity teams, maintains technical documentation, and provides Tier 3 escalation support while mentoring junior administrators. The position is located at the U.S. Army War College in Carlisle Barrack, Pennsylvania.
Requirements
- Bachelor's degree in Information Technology, Computer Science, or a related field, or equivalent experience.
- At least 5 years of Microsoft 365 administration and engineering experience.
- CompTIA Security+ certification.
- Strong experience with Exchange Online, Microsoft Teams, SharePoint Online, Entra ID (Azure AD), and Intune.
- Experience managing enterprise-scale Microsoft 365 environments.
- Proficiency with PowerShell scripting and automation.
- Knowledge of Microsoft security and compliance solutions.
- Experience with hybrid identity environments and Active Directory.
- Strong troubleshooting, analytical, and problem-solving skills.
- Excellent communication and stakeholder management abilities.
Nice To Haves
- Experience with Microsoft Purview, Microsoft Defender Suite, Power Platform, Zero Trust Architecture, and Azure Infrastructure Services.
- Microsoft 365 Certified Administrator Expert certification.
- Microsoft Certified: Identity and Access Administrator Associate certification.
- Microsoft Certified Security Administrator Associate certification.
- Microsoft Certified Endpoint Administrator Associate certification.
Responsibilities
- Administer and support Microsoft 365 services, including Exchange Online, Microsoft Teams, SharePoint Online, OneDrive for Business, Microsoft Intune, Microsoft Defender, Microsoft Purview, and Microsoft Entra ID.
- Design and implement Microsoft 365 solutions to improve collaboration, communication, and productivity.
- Manage tenant configuration, licensing, security policies, and compliance controls.
- Configure and maintain identity and access management solutions, including SSO, MFA, Conditional Access policies, and Identity Governance.
- Perform Microsoft 365 migrations, upgrades, and integrations.
- Develop automation solutions using PowerShell, Microsoft Graph API, and Power Automate.
- Monitor platform performance, availability, and security posture.
- Troubleshoot complex Microsoft 365 service issues and coordinate with Microsoft Support when necessary.
- Implement data protection, retention, governance, and compliance policies.
- Support endpoint management through Microsoft Intune and Autopilot.
- Collaborate with cybersecurity teams to strengthen Microsoft 365 security controls.
- Create and maintain technical documentation, operating procedures, and architecture diagrams.
- Provide Tier 3 escalation support and mentor junior administrators.
Benefits
- Competitive salary and bonus opportunities
- Comprehensive medical, dental, and vision coverage
- 401(k) with company match
- Generous paid time off
- Professional development and certification reimbursement
- Flexible work arrangements
- Collaborative and innovative work environment
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What This Job Offers
Job Type
Full-time
Career Level
Senior
