Part-Time Weekend MS Rep

Excel Fitness•Manor, TX

6d•Onsite

About The Position

The MS Rep performs assigned shift duties to maintain club cleanliness, safety, and atmosphere while delivering a high level of member service. The role supports prospective and current members, maintains membership and point-of-sale information, handles cash drawer audits, and helps ensure club operations meet Excel Fitness and Planet Fitness standards. The position also assists with equipment and amenity use, inventory, promotions, training, community outreach, and day-to-day operational needs. This is a nonexempt position with no supervisory responsibilities. Scheduled hours are set according to business needs and may include mornings, evenings, weekends, or overnight work; hours may change as needed. The posting describes the position as potentially full-time or part-time, but the job title specifies part-time weekend work. Travel is not expected.

Requirements

Must be at least 18 years of age.
High school diploma or equivalent required.
CPR and AED certifications are required before working alone; uncertified Team Players may complete training within the first 30 days of employment.
Comfort standing for long periods.
Strong communication skills with internal and external customers.
Team-oriented, motivated, and well-organized.
Ability to think critically and proactively evaluate solutions to problems.
Proficient with Microsoft Office and computers.
Ability to handle sensitive and confidential information.
Familiarity with Excel’s mission, values, vision, and culture, and with the Planet Fitness brand and operational requirements.
Ability to meet the physical demands of the role, including frequently lifting and moving up to 25 pounds and occasionally lifting and moving objects up to 75 pounds.

Responsibilities

Perform assigned duties to the best of their abilities during the work shift.
Monitor and maintain club cleanliness and atmosphere, conduct walkarounds, complete cleaning tasks, and re-inspect completed work.
Stay proficient in use of the Planet Fitness mobile app and keep current with its content and updates.
Complete required training to operate safely and efficiently, and stay current on required certifications and training courses.
Conduct regular audits to ensure the club is presentable and meets Excel standards.
Audit and balance cash drawers daily.
Enter and update prospective and current member information in tablets and the point-of-sale system.
Ensure members follow company policies and guidelines, address infractions, and help resolve day-to-day member issues.
Provide a safe and secure environment and communicate with members to deliver a high level of service.
Stock retail and janitorial items for the following shift.
Audit club inventory and communicate ordering recommendations to the GM, AM, and Shift Lead.
Participate in team meetings.
Communicate with, promote to, tour, and assist prospects and potential members.
Assist the GM and AM with membership promotions, training, and implementation of operational strategies.
Help ensure the club complies with state and federal laws and insurance requirements.
Operate equipment and assist members with equipment, tanning, HydroMassage, Total Body Enhancement, and other amenities, following applicable processes and procedures.
Assist the GM and represent the company at community events and other outreach activities.