MRI Clinical Applications Specialist - NYC/NJ

GE HealthCare
•$110,400 - $165,600•Remote

About The Position

The MRI Clinical Applications Specialist supports clinical excellence and customer success across the Northeast Region. The role uses clinical expertise and professional judgment to deliver impactful training, optimize workflows, and help customers adopt evidence-based best-practice protocols that improve patient care. The specialist serves as a clinical leader from presales through post-implementation, developing education strategies aligned with GE HealthCare’s principles of standard work, collaboration, and continuous improvement. This customer-facing role operates with significant independence and supports clinicians and commercial teams. The preferred location is in or near New York/New Jersey. The role requires extensive territory travel, including overnight trips and some weekends.

Requirements

  • Bachelor’s degree from an accredited university or college, or equivalent experience; equivalent experience may include an associate degree or high school diploma/GED with relevant clinical or technical education and experience.
  • ARRT or equivalent licensure with applicable modality specialty certification.
  • At least three years of experience as a technologist in an imaging modality or equivalent clinical or technical experience aligned with the assigned modality.
  • Demonstrated experience delivering clinical or technical training in healthcare, clinical, or service environments.
  • Ability and willingness to travel extensively, 80% or more (four to five days per week), including overnight stays and some weekends, using multiple modes of transportation as needed.
  • Legally authorized to work in the United States; the employer will not sponsor employment visas for this opening.

Nice To Haves

  • Five or more years of experience with GE HealthCare or equivalent imaging systems in the assigned modality.
  • Experience working with imaging systems, including workflow optimization and protocol development and standardization.
  • Deep understanding of clinical education training and associated process implementation.
  • Experience delivering complex information and adapting messaging to different audiences.
  • Working knowledge of healthcare information systems, networking concepts, and foundational IT infrastructure.
  • Proficiency with Microsoft Office applications, including Outlook, Word, Excel, PowerPoint, and OneNote.
  • Strong written and verbal communication skills, including the ability to document, plan, promote, and execute effective training programs.

Responsibilities

  • Coordinate, deliver, and document agenda-based training programs to build customer competency in image quality, workflow efficiency, and protocol optimization.
  • Provide technical and clinical leadership during presales by demonstrating modality products, their potential uses, capabilities, and benefits to customers.
  • Serve as a subject matter expert and clinical liaison to the sales organization, strengthening team clinical capabilities and customer relationships while advancing business opportunities.
  • Listen in competitive accounts, gather current market intelligence, and share it with relevant internal stakeholders.
  • Advance new product features and clinical techniques, and work with customers to develop training plans that support product adoption and ongoing training needs.
  • Support trade shows and professional conferences through product demonstrations and customer training.
  • Act as the modality or team focal point; identify customer satisfaction issues and assist with escalations, problem determination, and specialty training requests.
  • Build customer relationships, including with key opinion leaders where appropriate, to standardize and optimize protocols and support clinical education initiatives.
  • Promote adoption of a hybrid training delivery approach.
  • Maintain required pre- and post-training documentation in accordance with global guidance.
  • Follow applicable Quality Management System processes and EHS policies and procedures, maintaining a safety-first and quality-focused approach.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Paid time off
  • 401(k) plan with employee and company contribution opportunities
  • Life insurance
  • Disability insurance
  • Accident insurance
  • Tuition reimbursement
  • Potential eligibility for performance-based incentive compensation, including cash bonuses and/or long-term incentives
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