MRI Clinical Applications Specialist - New England

GE HealthCare

1d • $110,400 - $165,600 • Remote

About The Position

The Clinical Applications Specialist advances clinical excellence and customer success across the Northeast Region. This customer-facing role uses clinical expertise, professional judgment, communication skills, and strategic thinking to deliver training, optimize clinical workflows, and guide customers in adopting best-practice protocols. The specialist supports customers and commercial teams from presale through post-implementation, developing evidence-based, outcome-driven education aligned with GE HealthCare’s principles of standard work, collaboration, and continuous improvement. The role operates with significant independence; the preferred candidate resides in New England.

The specialist delivers modality product demonstrations and training, provides clinical leadership to sales teams, supports product adoption and clinical education initiatives, and serves as a customer-facing liaison for satisfaction issues and escalations. Extensive travel is required: 80% or more, typically four to five days per week, including overnight stays and some weekends, using transportation such as car, air travel, and train. U.S. positions offer an annual pay range of $110,400 to $165,600, with potential performance-based incentive compensation. GE HealthCare offers benefits including medical, dental, vision, paid time off, a 401(k) plan with employee and company contribution opportunities, life, disability, and accident insurance, and tuition reimbursement. Relocation assistance is not provided. The company does not sponsor employment visas for this opening.

Requirements

• Bachelor’s degree from an accredited university or college, or equivalent experience; equivalent experience may include an associate degree or high school diploma/GED with relevant clinical or technical education and experience.
• ARRT or equivalent licensure with applicable modality specialty certification.
• At least three years of experience as a technologist in an imaging modality or equivalent clinical/technical experience aligned with the assigned modality.
• Demonstrated experience delivering clinical or technical training in healthcare, clinical, or service environments.
• Ability and willingness to travel 80% or more (four to five days per week), including overnight stays and some weekends, within the territory by car, air, train, or other necessary transportation.

Nice To Haves

• Five or more years of experience with GE HealthCare or equivalent imaging systems in the assigned modality.
• Experience working with imaging systems, including workflow optimization and protocol development and standardization.
• Deep understanding of clinical education training and associated process implementation.
• Experience communicating complex information and adapting messaging to different audiences.
• Working knowledge of healthcare information systems, networking concepts, and foundational IT infrastructure.
• Proficiency with Microsoft Office applications, including Outlook, Word, Excel, PowerPoint, and OneNote.
• Strong written and verbal communication skills, including the ability to document, plan, promote, and execute effective training programs.

Responsibilities

• Independently coordinate, deliver, and document agenda-based training programs so customers achieve competency in image quality, workflow efficiency, and protocol optimization.
• Provide technical and clinical leadership during presales by demonstrating the modality product range, uses, capabilities, and benefits to customers to support regional revenue growth.
• Serve as a subject matter expert and clinical liaison to the sales organization, strengthening team clinical capabilities and customer relationships while advancing business opportunities.
• Listen to customers in competitive accounts, gather market intelligence, and share it with relevant internal stakeholders.
• Promote new product features and clinical techniques, partnering with customers to develop training plans and strategies for product assimilation and ongoing training.
• Support trade shows and professional conferences through product demonstrations and customer training.
• Act as the modality/team focal point; identify customer satisfaction issues and assist with escalations, problem determination, and specialty training requests.
• Develop customer relationships, including with key opinion leaders where appropriate, to standardize and optimize protocols and support clinical education initiatives.
• Promote adoption of a hybrid training delivery approach with customers.
• Maintain complete, well-written pre- and post-training documentation in accordance with global guidance.
• Follow applicable Quality Management System processes and EHS policies and procedures, demonstrating a safety-first and quality-focused mindset.

Benefits

• Medical, dental, and vision coverage.
• Paid time off.
• 401(k) plan with employee and company contribution opportunities.
• Life, disability, and accident insurance.
• Tuition reimbursement.
• Potential performance-based incentive compensation, which may include cash bonuses and/or long-term incentives.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level