Copy of MOW Food Service Coordinator

Metropolitan Inter-Faith Assoc•Memphis, TN

12h•Onsite

About The Position

The MOW Food Service Coordinator facilitates and coordinates meal service and delivery at congregate sites, including facility setup and cleanup. The role maintains positive working relationships with outside partners and facility directors. Daily work also includes coordinating the packing and routing of home-delivered meals, ensuring meals are correctly portioned and distributed into the appropriate containers, and participating in setup and breakdown of the pack-out line. The coordinator supports efficient meal-site operations according to instructions from the Site Operations Lead and Dietitian. Responsibilities include serving participants, following food-safety and presentation guidelines, maintaining accurate client and operational records, training and monitoring volunteers, and notifying the Operations Lead of emergencies. The position also participates in staff training, meetings, outreach, and nutrition education activities, and performs other duties assigned to support department goals. The position is conducted mostly in-office at MIFA’s physical location or an assigned MIFA program site. The work environment is usually moderate to high in noise, may involve exposure to high-crime environments, and can involve moderate to high stress during peak periods. Atypical work hours are periodically required.

Requirements

Ability to welcome and respect people of diverse ages and races, with sensitivity to civic and cultural issues.
Ability to work in a fast-paced environment with frequent interruptions.
Ability to complete clerical duties on schedule with little or no supervision.
Ability to handle client information confidentially and discreetly.
Ability to perform the physical demands described, including occasional lifting or moving of 15 to 25 pounds.

Responsibilities

Coordinate activities required for efficient operation of the meal site, following detailed instructions from the Site Operations Lead and Dietitian.
Serve food properly to congregate meal participants.
Follow food-safe temperature guidelines in accordance with health department requirements.
Verify that received food aligns with the approved menu.
Maintain an accurate roster of clients served.
Enroll new clients at the site and forward their information to the Operations Lead for meal approval.
Maintain accurate site records, including daily contributions, temperature logs, calibration logs, and rosters, as well as monthly nutrition education activity and volunteer time rosters.
Notify the Operations Lead of emergencies, including drops in food temperature, client or staff accidents, and missing food deliveries.
Coordinate meal service and cleanup.
Train and monitor meal volunteers while they serve clients.
Clean and sanitize work and storage areas daily.
Pack meals efficiently and provide adequate portions according to ACMS guidelines.
Portion food into home-delivered meal containers according to the menu and approved serving size.
Use correct serving utensils and ensure 100% accuracy on meal counts.
Ensure food presentation guidelines are followed.
Attend staff training workshops and participate in Zoom meetings.
Participate in training to improve social and job-related skills in food handling, volunteer recruitment support, record maintenance, and working with older persons.
Assist with outreach and nutrition education programs as needed.
Complete clerical duties on schedule with little or no supervision and handle client information confidentially and discreetly.
Perform other duties assigned to meet department goals.