Moving and Dispatch Coordinator

PRIME TALENT SOLUTIONS LLC•North Las Vegas, NV

About The Position

Prime Talent Solutions LLC is hiring a Moving and Dispatch Coordinator to schedule household moves, dispatch drivers and crews, and keep customers informed. The role requires adjusting schedules under pressure, solving problems independently, and providing excellent customer service. During training, the schedule is 8:00 a.m. to 4:30 p.m.; after training, it is 6:30 a.m. to 3:00 p.m. The coordinator must be available for a four-hour shift every third Saturday as needed, likely as overtime. The desired start date is as soon as possible, and candidates must be available to start immediately. Pay is $22 per hour.

Requirements

  • Knowledge of U.S. Department of Transportation (DOT) requirements related to moving and dispatch operations.
  • Strong verbal and written communication skills.
  • Ability to manage competing priorities in a busy environment and take initiative when problems arise.
  • Geographic knowledge to support routing and scheduling.
  • Familiarity with Microsoft Office, including Word, Excel, and Outlook.

Nice To Haves

  • High school diploma or equivalent.
  • Experience in the moving industry.
  • Experience dispatching household goods shipments.

Responsibilities

  • Schedule household moves and assign drivers and crews to make effective use of available capacity and meet customer needs.
  • Track job progress, adjust schedules when delays arise, and communicate updates to customers and crews.
  • Use geographic knowledge to plan routes and estimate travel times.
  • Review the profitability of local contractors.
  • Monitor equipment condition and maintenance needs.
  • Maintain an “Excellent” customer service quality rating.
  • Keep accurate dispatch records and perform other duties as assigned by management.
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