Dispatch and Shipping Coordinator

Benshaw Inc.•Pittsburgh, PA

3d•Onsite

About The Position

The Dispatch and Shipping Coordinator processes daily domestic LTL shipments and coordinates the movement of goods from the packing area to the shipping dock and finished goods area. The role gathers shipment weights, dimensions, sales orders, and product information; identifies available products using the Benshaw Backlog and IFS Shipping Tile; coordinates with Production; and records reasons for orders that are not shipped by the end of the day. The position routes shipments with Customer Service or according to customer routing guides, coordinates freight pickups with carriers, obtains LTL quotes, and prepares and maintains shipping documentation. The coordinator also supports freight-process improvements, warehouse operations, reporting, and coverage for Logistics employees. When needed, the role assists with Small Parcel Clerk and Freight Packager duties. This is an on-site role at Benshaw’s Pittsburgh location, Monday through Friday during business hours, with overtime as business needs require. Work takes place in a manufacturing environment and involves extended standing or walking, regular lifting and material handling, and use of tools and equipment. Benshaw offers competitive pay, medical, vision, and dental benefits, a 401(k) with employer match, and other health and employee benefits.

Requirements

High school diploma or GED.
Ability to coordinate multiple tasks.
Excellent organizational and prioritization skills.
Strong computer skills, including Microsoft Word, Excel, PowerPoint, and Outlook.
Ability to understand data and make basic decisions, escalating when appropriate.
Comfortable receiving instruction and working as part of a team.
Reliable attendance and timekeeping, with a professional appearance.
Availability to work on site Monday through Friday during business hours, plus overtime as business needs require.
Must be at least 18 years old at the time of hire.
Must be authorized to work in the United States on a full-time, permanent basis without restriction or current or future visa sponsorship.
Ability to stand and/or walk for extended periods, up to 8 or more hours per shift, with or without reasonable accommodation.
Ability to safely lift, carry, push, and/or pull up to 50 pounds on a regular basis, with or without reasonable accommodation.
Ability to frequently bend, stoop, kneel, reach, twist, and repetitively use hands and arms to perform job duties.
Ability to use hand tools, power tools, and other manufacturing equipment safely and effectively.
Sufficient visual acuity to inspect parts, read work instructions, and perform quality checks.
Ability to work in a manufacturing environment that may include noise, moving machinery, varying temperatures, and other industrial conditions while wearing required PPE.

Nice To Haves

Prior experience in a similar shipping, dispatch, or logistics role.
A strong interest in keeping accurate records, databases, and reports.
Enjoys resolving queries and complaints within the scope of the role.
Able to juggle multiple tasks at once while keeping others informed.

Responsibilities

Process domestic LTL shipments daily.
Monitor and regulate the flow of goods from the packing area to the shipping dock and finished goods area.
Gather weights, dimensions, sales orders, and product information needed to complete LTL shipments for products wrapped and staged in shipping lanes.
Use the Benshaw Backlog to identify and compile a list of products available for shipment.
Monitor the IFS Shipping Tile for daily shipments and add-ons, and review shipping lanes for potential shipments.
Communicate with Production about products expected to be available for shipment according to the Backlog and IFS Tile.
At the end of the day, export the IFS Complete Shipments Available Tile for open orders not shipped and record the reason for each missed shipment.
Route shipments with Customer Service or according to the customer's routing guide.
Call and coordinate carriers for freight pickup.
Obtain quotes on LTL shipments.
Print packing slips for all shipments.
Create bills of lading (BOLs) for all LTL shipments.
Scan delivery slips and BOLs into the system and file paper copies.
Assist with documentation and record retention as required.
Work with the Team Lead and Logistics Manager to improve efficiency in domestic freight movement.
Work with the Warehouse Supervisor to ensure shipments follow the correct process flow.
Help create daily reports and support the Logistics and Warehouse Managers with continuous improvement.
Cover for Logistics department employees during vacations or absences.
When primary tasks are complete, or at management's request, assist with Small Parcel Clerk and Freight Packager duties.
Comply with on-site health and safety policies and maintain required housekeeping standards.
Attend regular warehouse floor briefings.
Perform duties in line with the company's mission and values, and perform other duties as reasonably required.