Move-In Coordinator

Monarch Communities • Princeton, NJ

3d • $24 - $27

About The Position

The Move-In Coordinator supports the Sales Director with sales activities and the resident move-in process. This hourly, non-exempt role coordinates required move-in paperwork, prepares new residents’ business files, and participates in resident orientation to help ensure a smooth transition. The coordinator also helps maintain sales and marketing records, builds positive relationships with prospects alongside the Sales Director and Executive Director, and ensures model apartments are ready for tours. The position is scheduled for at least 30 hours per week.

Requirements

• At least 1 year of experience in an administrative support role.
• Previous customer service or sales experience.
• Experience working with the elderly population.
• Excellent verbal, written, and interpersonal communication skills.
• Proficiency in Microsoft Office, including Word, Excel, and Outlook, and other web-based platforms as needed.
• Knowledge of federal and state regulations pertaining to assisted living.

Responsibilities

• Coordinate and obtain all required move-in paperwork and prepare new residents’ business files.
• Participate in new residents’ orientation and help ensure a smooth and successful transition to their new home.
• Assist the Sales Director in keeping the sales and marketing database current.
• Support the Sales Director and Executive Director in building trusting, positive relationships with prospects.
• Ensure model apartments are well maintained and presentable for tours.
• Use effective telephone skills to produce qualified leads and appointments.
• Participate in and attend scheduled in-service training.
• Ensure compliance with applicable federal, state, and local regulations and community policies and procedures.
• Perform other duties as assigned.

Benefits

• Medical, prescription, dental, and vision insurance.
• Life insurance, AD&D, short-term disability, and long-term disability.
• Flexible spending account for commuter and parking expenses.
• Employee Assistance Program.
• 401(k) retirement plan with company match.
• Paid time off and holidays.
• Tuition reimbursement.
• Employee referral bonus.
• Resident referral bonus.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed