Move-In Coordinator

Lifespace Communities•Chicago, IL

About The Position

Lifespace Communities is hiring a Move-In Coordinator for its Beacon Hill community in Lombard, Illinois. The role is part of the Sales team and coordinates the resident move-in process, helping new residents transition smoothly into their new homes. The coordinator manages occupancy from receipt of a deposit through move-in, supports residents with selections and scheduling, and works with internal teams to ensure apartments are ready.

Requirements

  • High school diploma or equivalent.
  • Two years of experience in sales or a similar role.

Nice To Haves

  • Associate or bachelor's degree in marketing, business, education, or psychology.

Responsibilities

  • Meet with new residents as assigned by the director of sales to coordinate their move-in.
  • Manage the occupancy process from receipt of deposit through move-in, continuously promoting the community to the resident.
  • Help make the move to a new residence as smooth as possible.
  • Prepare closing packets and coordinate move-in scheduling and development of the move-in guide.
  • Facilitate the selections process according to current Lifespace standards and operating procedures.
  • Communicate with future residents about notices for projected move-in dates.
  • Work with the director of plant operations and director of environmental services to ensure apartments are completed as assigned by the director of sales.
  • Keep appropriate parties informed about move-in dates and possible adjustments.
  • Communicate with the sales team and new residents to ensure apartments are ready for move-in.
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