Move-In Coordinator I

Sunrise Senior Living • New York, NY

12d

About The Position

The Move-In Coordinator creates a warm, seamless transition for new residents and their families, reflecting Sunrise Senior Living’s commitment to hospitality, care, and quality service. The role guides families through paperwork, assessments, and orientation while helping establish an early emotional connection to the community. The coordinator manages move-in preparations, supports regulatory compliance, and welcomes residents and families on move-in day.

Responsibilities

• Manage the full move-in process using the Resident Move-In Checklist.
• Review and explain the Move-In Packet and required documentation.
• Coordinate resident assessments with clinical leadership.
• Ensure all state-required paperwork is completed before move-in.
• Prepare resident administrative files in compliance with regulations.
• Oversee suite readiness and coordinate with Maintenance as needed.
• Welcome residents and families on move-in day and provide community orientation.
• Maintain proactive communication with families and physicians.
• Support Founders Club benefits where applicable.
• Protect resident confidentiality and support compliance standards.

Benefits

• Medical, dental, vision, life, and disability plans
• Retirement savings plans
• Employee Assistance Program and discount program
• Paid time off (PTO), sick time, and holiday pay
• myFlexPay, offering access to earned pay within hours of a shift
• Tuition reimbursement
• Potential discretionary and/or non-discretionary bonuses, subject to eligibility and applicable plan requirements

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed