Mortuary Affairs Coordinator

United States Army Installation Management Command•Schofield Barracks, HI

About The Position

The Mortuary Affairs Coordinator oversees the dignified, legal, and logistical handling of deceased individuals on behalf of the United States Army Installation Management Command, Hawaii, often in collaboration with funeral homes, hospitals, law enforcement, and other agencies. The position processes casualty and mortuary cases, maintains case records, resolves case-specific issues, reviews allowable transportation costs, performs technical inspections of deceased individuals, advises next of kin about entitlements, and briefs higher management on casualty incidents and unique requests. This is a mission-essential position with 24-hour casualty assistance responsibilities. The incumbent must be immediately available to respond and work irregular tours, including nights, weekends, and holidays. A one-year probationary period applies. Appointment may be subject to a suitability or fitness determination based on a background investigation.

Requirements

  • U.S. citizenship is required.
  • One year of specialized experience, equivalent to the GS-07 level, including working with funeral homes, personnel, and family members to plan ceremonies; applying casualty affairs and funeral-arrangement policies and procedures; and ensuring casualty information is accurate through personnel management, records research, and inquiries.
  • Alternatively, a master's or equivalent graduate degree, or two full years of progressively higher-level graduate education leading to such a degree, in a field demonstrating relevant knowledge, skills, and abilities (for example, science, business, or human services).
  • A qualifying combination of education and experience may be used if it totals at least 100% of the requirements.
  • Foreign education used to meet qualifications must be evaluated by a qualified private organization as equivalent to U.S. accredited education, or receive full credit at an accredited U.S. college or university.
  • Must be able to work irregular tours, including nights, weekends, and holidays, and be immediately available for 24-hour casualty assistance response.
  • Must maintain training in applicable policies, techniques, tactics, and procedures.
  • Appointment may be subject to a suitability or fitness determination based on a background investigation.
  • Direct deposit of pay is required.
  • Male applicants born after December 31, 1959, must complete a Pre-Employment Certification Statement for Selective Service Registration.
  • A one-year probationary period is required.

Responsibilities

  • Apply mortuary affairs regulations, policies, and procedures to process casualty and mortuary cases.
  • Use automated systems, databases, and case files to maintain mortuary records and documentation.
  • Analyze case information, regulatory guidance, and supporting documentation to determine appropriate actions and resolve discrepancies in casualty and mortuary cases.
  • Coordinate with appropriate stakeholders to resolve case-specific issues and obtain information needed for operational requirements.
  • Determine allowable costs for transportation of remains by reviewing supporting documents.
  • Perform technical inspections of deceased individuals to verify preservation conforms to applicable and contractual requirements.
  • Advise next of kin regarding entitlements for removal, preparation, transportation, and interment of remains.
  • Conduct briefings for higher management regarding casualty incidents and unique individual requests.
  • Perform 24-hour casualty assistance duties and remain immediately available to respond.
  • Maintain training in applicable policies, techniques, tactics, and procedures.

Benefits

  • Federal employees and their families have access to a comprehensive benefits package; specific benefit eligibility depends on position type.
  • Permanent Change of Station allowances may be authorized, subject to applicable rules and agency determination.
  • Recruitment and relocation incentives may be authorized.
  • Student loan repayment may be authorized.
  • Salary negotiations for candidates new to Federal service may be authorized.
  • Credit for prior non-Federal work experience and certain military service for annual leave accrual may be authorized.
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